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27/04/2024

How to Activate 10 play on your Smart TV : 10play.com.au/activate Activation Code

How to Activate 10 play on your Smart TV : 10play.com.au/activate Activation Code

If your TV or device is not listed, it means we either do not have a working app for it, or there is no login on the existing app. 

To find out if your device will be supported in the future, please submit a ticket and include the make and model of your TV. 

Activate 10 play on Telstra, Apple, Fetch, Samsung, Android TV or Foxtel

You will only be able to Activate your device if you have one of the following: 

  • Apple TV app version 6.2.0 and above 
  • Android TV app version 6.2.0 and above 
  • Telstra TV  app version 5.0 
  • Samsung TV 2018 and newer
  • Fetch TV
  • Foxtel iQ3, iQ4 and iQ5 boxes

If you have one of the above, please follow the steps below: 

  1. Log into http://10play.com.au on your laptop or mobile phone 
  2. Launch the 10 play app on your Smart TV and click on the video you want to watch 
  3. Once you have clicked on the video, the below screen will appear with your activation code: 
  4. Head to 10play.com.au/activate on your computer or mobile device
  5. Enter the code that is displayed on your TV and press the Activate button. The code is not case sensitive so you can use upper-case or lower-case letters
  6. Once the device has been successfully activated, you will be shown the below screen, and your show should start playing on your TV within a few moments: 

If you get ‘The provided code is invalid’ error, please check to ensure the code displayed on the TV matches what you have entered. This code is only valid for 30 minutes. After 30 minutes, a new code is automatically generated on your TV. Try pressing back on your TV remote and press on a member restricted video to generate a new code.

Activate 10 play on LG TV

We do not currently have a working app for LG TV, so you will not be able to login or activate it at present. We are working on one for release in the future.  

Until the new app is available, please click here for ways to watch 10 play on your LG TV.  

Activate 10 play on Laptop or Computer

There is no need to activate your Laptop or Computer. Once you login with your email and password, click on a show and start watching.  

If you are being requested to activate a laptop or computer, please submit a ticket and include a screenshot of what you see when you click “play” on a show. Also let us know what operating system and browser you are using, as we will need these to investigate! 

How do I activate 10 play on my Foxtel box?

It’s easy – simply follow these steps: 

  • Launch the 10 play app on your Foxtel box and click on the video you want to watch  
  • The below screen will appear with your activation code
  • Head to 10play.com.au/activate on your computer or mobile device, input the code provided and click activate 
  • Once you’ve successfully activated 10 play on your Foxtel box, you’ll be shown the below screen, and your video will soon start playing automatically 

If you get a ‘provided code is invalid’ error, please check the code displayed on the TV matches what you’ve entered. This code is only valid for 30 minutes, then a new code is automatically generated on your TV. Press back on your Foxtel remote and click another member-restricted video to generate a new code 

How Do I Deactivate My Account

Modified on: Wed, 23 Mar, 2022 at 9:22 AM


To deactivate your 10 play member account, please follow these instructions:
  1. Sign into 10 play via your web browser, click your name or email displayed in the top right of the screen and select My TV. 
    image
  2. Navigate to Account settings
    image
  3. Scroll to the bottom of the screen to the “Deactivate my account” button
    image
If you need any further assistance, please let us know which step you got stuck on by submitting a ticket to our support team here.

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