How To Activate Doordash Red Card : Doordash Promo Code & Coupon Codes

How To Activate Doordash Red Card : Doordash Promo Code & Coupon Codes

The Red Card is a credit card that Dashers use to pay for some (but not all) DoorDash orders. Each Dasher receives a Red Card during orientation or when they receive an Activation Kit.


Note: your earnings will not be deposited on the Red Card, and it is not linked to your bank account.

Setting up Red Card on iOS:

  1. In the Dasher app, tap Account
  2. On the top of the next page, tap the red-colored link that states Did DoorDash give you a payment card?
  3. Enter your new card’s delight number and last 4 digits (see image above).
Article Name How To Activate Doordash Red Card
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Customer Service Number 855-973-1040
Activate your card Click Here

Setting up Red Card on Android:-

  1. Tap Menu icon (located in top left corner) and select Red Card from dropdown.
  2. Enter your new card’s delight number and last 4 digits.

User-added image

What if I have trouble setting up my Red Card?

A few things to keep in mind before trying to set up the card:-

  1. If you have not completed the entire sign-up process and received a Welcome message from DoorDash stating your account is activated, please wait a few more days before trying again
  2. Before setting up the card, make sure you are connected to WiFi. If the card is failing, force quit your Dasher app and wait for about 30 seconds to re-launch it
  3. If the app freezes or gives you error messages, try uninstalling and reinstalling the app. The latest version of the app may not have the bug you encountered. You can find more troubleshooting tips for the Dasher app here

Using Your Red Card

  • Only use the card to pay when prompted by the Dasher app: the app may say “Pay with Red Card” or “Place Order”.
  • You can only use the Red Card to pay for a DoorDash order at the correct time and at the correct restaurant. The card will only charge the correct amount of money due to the restaurant.
  • Always choose credit as payment method, since the card doesn’t come with a PIN. Ignore the fact that the card says “debit”.
  • Do not add tip when paying with the Red Card, and you don’t need to keep receipts unless the order requests you keep the receipt. Please do not give your Red Card receipts to the customer.
  • DoorDash will make sure that the card is funded correctly, and you don’t have to worry about discrepancies between the total on the receipt and the total in your Dasher app because DoorDash knows the correct amount.
  • In the event that the card is lost, refer to Lost Red Card for next steps.

The Activation Kit includes:

  1. Hot bag
  2. Red Card
  3. Getting Started Manual

How to request an Activation Kit:

  1. Sign up to be a Dasher and indicate your preferred Orientation method is the Activation Kit (if applicable). Select “Ship it to me” to receive your Activation Kit via USPS.
  2. After completing the W-9 form, an Activation Confirmation page will appear confirming your request was successful.
  3. You will receive an email with tracking information for your Activation Kit’s delivery status.
    • It will take 1-4 business days for the Activation Kit to be delivered.

Tracking your Activation Kit:

  1. After you order an Activation Kit, you will receive a confirmation email with the tracking information.
  2. Reasons for a delayed Kit:
    1. Lost in the mail
    2. Mailing address entered incorrectly
    3. Low kit supplies (Example: Spring Break creates VERY high demand for Kits which can result in delays)
    4. The background check takes a few days to approve and process
  3. If you do not receive a confirmation email nor your Activation Kit within 10 business days, contact DoorDash Support for assistance.