How To Activate CIMB Debit Card

To activate your CIMB Debit Card, please logon to CIMB Clicks web at www.cimbclicks.com.my. As soon as you have successfully logged into CIMB Clicks, there will be a pop-up showing debit card activation prompt.

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How do I activate my Octo Debit Card and create the 6-digit Debit Card PIN number?

Follow the steps below for Octo Debit Card activation and create your own 6-digit Debit Card PIN number:

Step 1: For NTB Customers, please download/Launch the CIMB Clicks App

For ETB Customers, please logon to CIMB Clicks web at www.cimbclicks.com.my

Step 2: Login to CIMB Clicks using your registered Clicks ID

Step 3: As soon as you have successfully logged into CIMB Clicks, there will be a pop-up showing debit card activation prompt; or Go to ‘My Account’ > under ‘Current/Savings’, click on ‘Activate Card’

Step 4: Enter the 16-digit number of the Octo Debit Card

Step 5: Create your 6-digit Debit Card PIN number

Step 6: Re-enter your 6-digit Debit Card PIN number

Step 7: Request and enter the TAC code sent to your mobile number via SMS

Also Read : How To Activate HSBC Credit Card

How do I change my mailing address after I have successfully opened the account via CIMB Apply or CIMB Clicks?

If you wish to update or change your mailing address, please call our Consumer Contact Centre at +603 6204 7788 or visit any CIMB Branch. Alternatively, you can perform it via CIMB Clicks on desktop web view by following the below steps:

Step 1: Login to CIMB Clicks on desktop web at www.cimbclicks.com.my

Step 2: Go to ‘Settings’ on the bottom left corner of the website

Step 3: In ‘Update Contact Details’ section, click ‘Update Address’

Step 4: Fill out the address fields with your mailing address

Step 5: Select which account to update the mailing address

Step 6: Select ‘Mailing Address’ for ‘Address Type’ field and click ‘Save Address’

Note: Replacement of card fee may apply as the Octo Debit Card has already been delivered to your old mailing address.

When can I start using my Octo Debit Card?

Upon successful activation of your Octo Debit Card (refer to Q7 above) via CIMB Clicks, you may proceed to perform transactions using the Octo Debit Card, including ATM withdrawals, online transactions as well as Pointof-Sales (“POS”) transactions at merchants/retails.

As part of OctoSavers Account-i product features and benefits, the Octo Debit Card annual fee of RM15 p.a. will be waived. However, for any Octo Debit Card replacement due to lost; or misplaced; or change of mailing address, a replacement card fee of RM12 per card shall be charged to your OctoSavers Account-i.