How do I Activate Watch MiLB.TV: How do I access a live game with my MiLB.TV subscription?
MiLB.com runs in most current Internet browsers and operating systems. To watch MiLB.com video and/or current MiLB.TV, the following profiles are recommended for a standard viewing experience:
System Requirements for the MiLB.TV Media Player
Updated Operating Systems: Windows 10, Windows 8.1, (Windows 7 is available using Chrome and Firefox browsers only), Mac OSX 10.11, 10.12, 10.13, 10.14. For each operating system version, we recommend the latest update for that version be installed. We do not support out-of-date minor versions of any supported OS.
Browser Versions: Chrome, Firefox, Safari, Microsoft Edge (We recommend most recent versions of each browser)
Minimum Connection Speed: A 1.8 Mbps (1800 Kbps) for MiLB.TV in SD or 3 Mbps (3000 Kbps) for MiLB.TV in HD high speed broadband Internet connection is required. MiLB.TV supports HD quality streams adapted to your Internet connection. If you have a constant dedicated connection of 3 Mbps (3000 Kbps or above) you will receive our highest quality streams.
How do I access a live game with my MiLB.TV subscription?
The schedule grid of each day’s live games is accessible from the MiLB.TV link at the top of any page on MiLB.com. Once a game broadcast is live, the button will display the words “Watch Live” in the MiLB.TV Schedule. Click the Watch Live link for the game that you would like to see. On the MiLB First Pitch app, simply click the TV icon from a team page to view a list of available MiLB.TV broadcasts. Blackout restrictions may apply
Clicking the link for the game will open the media player and ask you to log in using your MiLB.TV subscription username and password. Once you have logged in, the game will begin to play. If you have already logged in, the stream should load without a login prompt.
I purchased a discounted MiLB.TV account when I purchased MLB.TV, but I can’t login.
A. You should have received an activation link in an email when you purchased the subscription. Please click the link in that email, and it will prompt you to create an account for MiLB.TV. If you’re unable to locate the email or are having problems, please email our customer service team at cu*************@we*****.com or call or 866-644-2687, and they can help set you up.
Can I watch MiLB.TV on my phone?
Yes — MiLB.TV is available for iPhone and Android via the MiLB First Pitch app — MiLB.TV streams are available on certain mobile devices. Download the MiLB First Pitch App in the iTunes App Store or on Google Play and log in with your MiLB.TV account to watch live streams and games on demand. Your devices must be compliant with the following operating system standards to watch MiLB.TV:
• iOS 14.0 or greater
• Android OS 8.0 or greater
How do I activate an archived game with my MiLB.TV subscription?
The schedule grid of available games is accessible from the MiLB.TV link at the top of any page on MiLB.com. In the First Pitch app, click the arrows to navigate to your desired date.
Games available for on-demand viewing will be indicated by an active “Watch” button. You can find these archived games in the same location as the live games in the MiLB.TV schedule. You can also access archived games from previous days or months by using the navigation above the schedule grid to select the date of the desired game.
How can I cancel my subscription?
A. To cancel your subscription, please visit the Manage Subscriptions section within your MiLB.com account profile. You can also cancel by contacting Minor League Baseball Customer Support toll free within the U.S. at 866-644-2687 or via e-mail at cu*************@we*****.com. To provide the highest possible customer satisfaction, we will provide a full refund for any subscription canceled within five (5) days. If you cancel following the fifth (5th) day after your purchase date, then your cancellation will be effective as follows:
- Yearly subscription: Cancellation of each year after (and not including) the year during which you cancel. NOTE: Each year of your subscription concludes on March 31 of each subsequent year.
- Annual Automatic Renewal of Yearly Service: If you cancel your yearly subscription Service as set forth immediately above, it will not automatically renew in any subsequent year.
- Monthly subscription: Cancellation of each month after (and not including) the month during which you cancel. NOTE: The first month of your subscription concludes thirty (30) days after your initial purchase date and each subsequent month thirty (30) days thereafter.
- Annual Automatic Renewal of Monthly Service: If you cancel your monthly subscription Service as set forth immediately above, it will not automatically renew annually unless you elect at the time of your cancellation request to renew (i.e., re-start) your monthly subscription Service in the following MiLB season.
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