www.usaa/verify | Verify Your USAA Identity
To verify your identity with USAA, Visit the Verification Page: Go to https://www.usaa.com/verify. Enter your USAA member ID or username and password.
Please follow these steps:
🔐 How to Verify Your Identity on USAA
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Visit the Verification Page: Go to https://www.usaa.com/verify.
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Log In: Enter your USAA member ID or username and password.
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Complete Identity Verification:
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You may be prompted to provide additional information such as:
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Full Name
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Date of Birth
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Social Security Number (SSN)
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Current Address
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Upload identification documents, such as:
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Government-Issued ID (e.g., driver’s license, passport)
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Proof of Address (e.g., utility bill, bank statement)
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Social Security Card (if requested)
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Complete Multi-Factor Authentication (MFA):
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Receive a one-time code via SMS or email.
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Enter the code to confirm your identity.
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Submit and Confirm: Review all your details and uploaded documents. Once everything is correct, click “Submit” to complete the verification process..
Also Read: Error 17 Pokemon Center
📱 Using the USAA Mobile App
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Open the App: Launch the USAA mobile app on your device.
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Log In: Enter your USAA member ID or username and password.
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Identity Verification Prompt: If your account requires verification, you’ll be prompted automatically after login.
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Provide Information: Confirm personal details like your name, date of birth, and SSN.
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Upload Documents: Use your device to upload identification documents as requested.
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Enter Verification Code: USAA will send a one-time code via text or email. Enter the code into the app to complete verification.
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Confirmation: Once you’ve completed the steps, the app will notify you that your identity has been verified.
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⚠️ Troubleshooting Tips
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Not Receiving Verification Code:
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Ensure your contact information (email and phone number) is up to date in your USAA profile.
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Check your spam/junk folder if the code was sent via email.
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If using SMS, ensure your phone number is correct and try resending the code.
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Verification Page Not Loading:
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Try clearing your browser cache or using a different browser.
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Ensure your internet connection is stable.
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Locked Out After Multiple Failed Attempts:
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Wait a few minutes before trying again.
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If the issue persists, contact USAA customer service at 1-800-531-USAA (8722) for assistance.
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If you encounter persistent issues during the verification process, consider reaching out to USAA’s customer support for further assistance.