Error Code 279 Roblox | Learn How to Fix it

Posted on by Thomas Butler

Roblox Error Code 279 is a connectivity issue that typically appears with the message: “Disconnected: Please check your internet connection and try again. (Error Code: 279).”

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This error often occurs when Roblox cannot establish a stable connection to its servers. Several factors can contribute to this problem, including network settings, browser configurations, and security software.

Here are some steps you can take to resolve Error Code 279:

1. Restart Your Device and Network

  • Restart your device: Rebooting can resolve temporary software glitches.

  • Restart your router: Power cycle your router by unplugging it for 30 seconds, then plugging it back in. This can help refresh your internet connection.

2. Check Your Internet Connection

  • Run a speed test: Ensure your internet speed meets Roblox’s minimum requirements (4–8 Mbps).

  • Switch to a wired connection: If you’re using Wi-Fi, consider connecting your device directly to the router via an Ethernet cable for a more stable connection.

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3. Disable VPNs and DNS Services

  • Disable VPN: If you’re using a VPN, it may interfere with Roblox’s connection. Try disabling it to see if the error persists.

  • Disable DNS services: Some DNS services, like those used for ad-blocking, can cause issues. Disable any such services and check if the problem is resolved.

4. Update or Change Your Browser

  • Use a supported browser: Roblox recommends using browsers like Google Chrome, Mozilla Firefox, Safari, or Opera.

  • Disable browser extensions: Extensions, especially ad blockers, can interfere with Roblox. Disable them and try again.

5. Configure Firewall and Antivirus Settings

  • Allow Roblox through Windows Firewall:

    1. Open the Start menu and search for “Windows Defender Firewall.”

    2. Click on “Allow an app or feature through Windows Defender Firewall.”

    3. Find Roblox in the list and ensure both Private and Public boxes are checked.

  • Disable third-party antivirus software: Temporarily disable your antivirus to check if it’s causing the issue. If disabling it resolves the problem, consider adding Roblox to your antivirus’s exception list.

6. Perform Port Forwarding

Roblox requires certain ports to be open for proper communication. To set up port forwarding:

  1. Log in to your router’s control panel.

  2. Navigate to the Port Forwarding section.

  3. Enter your device’s IP address.

  4. Set the port range to 49152–65535 and choose UDP as the protocol.

  5. Save the settings and restart your router.

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7. Reinstall Roblox

If none of the above steps work, consider reinstalling Roblox:

  1. Uninstall Roblox from your device.

  2. Download the latest version from the official Roblox website.

  3. Install the new version and check if the error persists.

8. Use the Roblox Microsoft Store App

If you’re playing Roblox through a web browser, try using the Roblox app from the Microsoft Store. It may provide a more stable connection and bypass browser-related issues.