To get a Bank Confirmation Letter on the Capitec app, you’ll need to follow a simple process. This letter typically serves as proof of your banking details (such as your account information) and is often required for visa applications, loans, or verification purposes.

Here’s a step-by-step guide to help you obtain your Bank Confirmation Letter through the Capitec app:

📝 Steps to Get a Bank Confirmation Letter on Capitec App:

Step 1: Log in to Your Capitec App

• Open the Capitec App on your mobile device.

• Enter your login credentials (username and PIN) to access your account.

Step 2: Navigate to the ‘Documents’ Section

• Once logged in, tap on the “Menu” (three horizontal lines) in the bottom left corner of the app.

• In the menu, select “Documents” or “Bank Statements & Letters” (the exact wording may vary depending on the app version).

Step 3: Select ‘Bank Confirmation Letter’

• Under the Documents or Bank Statements & Letters section, look for an option like “Bank Confirmation Letter” or “Confirmation of Account”.

• Tap on that option to proceed.

Step 4: Verify Your Details

• You may be asked to confirm your details such as your name, account number, and possibly your ID number.

• If everything looks correct, tap “Confirm” or “Request” to proceed.

Step 5: Download the Bank Confirmation Letter

• After the request is processed, your Bank Confirmation Letter will be available for download directly from the app.

• You can download the letter to your phone or email it to yourself for printing or sharing.

Step 6: Save or Share the Letter

• Once you have the confirmation letter, you can save it as a PDF or share it via email or other platforms.

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Alternative Method: Via Capitec Internet Banking

If you prefer, you can also request the letter via Capitec’s online banking platform. The process is similar to the mobile app:

1. Log in to your online banking profile at Capitec Online Banking.

2. Go to the “Documents” section.

3. Select Bank Confirmation Letter or similar.

4. Follow the prompts to generate and download the letter.