Xfinity Activate Modem : Getting Started Kit Installation Instructions

Posted on by Thomas Butler

Activating your Xfinity modem is a straightforward process that can be completed using the Xfinity app or through a web browser. Open a web browser and go to https://register.xfinity.com/activate

Here’s a step-by-step guide to help you get online quickly:

📱 Activate Using the Xfinity App

  1. Download the App: Install the Xfinity app from the Apple App Store or Google Play Store.

  2. Sign In: Open the app and log in with your Xfinity ID and password.

  3. Start Activation:

    • Tap on the Account icon in the bottom-right corner.

    • Select Activate xFi Gateway or Modem under the Devices section.

  4. Follow Prompts: The app will guide you through the setup process, including scanning the QR code on your modem or entering the 12-digit CM MAC address.

  5. Set Up WiFi: Once activated, you’ll be prompted to create a WiFi network name (SSID) and password.

  6. Complete Setup: Wait a few minutes for the modem to finish the activation process. Once the top three lights on your gateway are solid, your device is ready to use.

xfinitymobile

Also Read : starz.com/settings/manage devices

💻 Activate via Web Browser

If you prefer not to use the app, you can activate your modem through a web browser:

  1. Connect to the Modem:

    • Use a computer or mobile device to connect to the modem’s default WiFi network.

    • The default network name (SSID) and password are usually printed on the modem’s label.

  2. Access Activation Page:

  3. Enter CM MAC Address:

    • When prompted, enter the 12-digit CM MAC address found on the modem’s label.

  4. Follow On-Screen Instructions: Complete the setup by following the instructions provided on the activation page.

📞 Activate via Phone Support

If you encounter any issues or prefer assistance:

  1. Call Xfinity Support: Dial 1-800-XFINITY (1-800-934-6489).

  2. Provide Information: Be ready to provide your account details and the modem’s CM MAC address.

  3. Follow Agent Instructions: The support agent will guide you through the activation process.

🛠️ Troubleshooting Tips

  • Check Connections: Ensure the coaxial cable is securely connected to both the wall outlet and the modem.

  • Power Cycle: Unplug the modem, wait 30 seconds, and plug it back in to reset the device.

  • Verify Activation: If the modem’s lights are blinking orange or red, it may not be activated. In this case, contact Xfinity support for assistance.