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PMKVY Job Roles - Telecom Sector Skill Council TSSC


Published on Oct 24, 2018

PMKVY Job Roles - Telecom Sector Skill Council TSSC

India is the second largest & fastest growing telecom market in the world with telephone subscribers 892.02 million at the end of February, 2013. The share of urban subscribers is 61.87% whereas share of rural subscribers is 38.92% in the month of February 2013. The overall Tele-density in India reached to 72.90% at the end of February, 2013. Of the various telecom services, majority of the growth has been driven by Wireless segment. Mobile operators in the wireless segment have alone contributed to 2.4% of India's GDP for FY'12, and have generated an estimated 2.3 million jobs

The subscriber base has grown at 25% CAGR from FY'08 to FY'12, and the revenues for the same period have grown at a CAGR of 11%. India is the fastest growing mobile phone market in the world. The booming telecom industry has been attracting large amount of investments in the country.

Telecom Sector Skill Council, a not-for-profit industry driven body set up under the aegis of the NSDC would strive to:

Create a viable ecosystem by implementing an "integrated approach" by prioritizing initiatives that can have a catalytic effect to develop competency based framework of world class excellence for skill development and quality assurance of personnel in the Telecom sector.

Narrow the existing gap between demand and supply of skills by increased collaboration between the three primary stakeholders i.e. HR, Industry and academia.

Up-skill and certify 45 Lacs personnel in 150 trades, train 24,000 trainers, accredit 500 training organizations and to cover the whole country progressively over a period of 10 years by signing MOUs with around 200 industries

• Facilitate Training the Trainer.

• Develop necessary frameworks for standards, curriculum and quality assurance at all levels in vocational / technical programs to meet the needs of the industry.

• Participate in regional and international vocational telecom sector development initiatives.

Courses Offered for Telecom Sector Skill Council


Broadband Technician

Role Description: Broadband Technician is responsible for installation, configuration and testing of CPE (modem, routers, and switches) for broadband access. He also establishes connectivity between CPE and end-user device (CPU, Laptop, tablets, Smart/IP TV etc.) at customer premises and carries out basic trouble-shooting for identifying, localizing & rectifying cable, connectivity and equipment fault in coordination with NOC.


Customer Care Executive (Call Centre) Level 4

Role Description: Provide customer service support by interacting with customers over the phone


Customer Care Executive (Relationship Centre)

Role Description: End to endcustomer life cycle management at a shop/showroom/relationship centre


Customer Care Executive (Repair Center) Level 4

Role Description: Providing service support to customers walking in at the shop/showroom/relationship centre/repair centre, with handset/accessory related queries/issues


Distributor Sales Rep Level 4

Role Description: Promotes/sells/secures orders from existing and prospective customers and help distributors resolve any issues.


E-waste Collector

Role Description: The candidate in this role is primarily responsible to promote the importance of e - waste and convince the stakeholders to opt for an organized and safer ways of disposal. After convincing, he/she is supposed to collect the e - waste by proper packaging ensur



Field Sales Executive

Role Description: Individual at this job visits retail outlets to deliver prepaid telecom products/services to retailers and achieve target revenue.


Grass Root Telecom Provider (GRTP)

Role Description: Maintain ONT site to keep it operational, promote use of devices and provide services


Handset Repair Engineer Level 2

Role Description: Handset repair engineer(Level II) is responsible for performing handset repair including hardware and software components, testing the handset for adequacy post repair and maintaining inventory levels of the hardware components.


In-Store Promoter Level 4

Role Description: Demonstrate features and benefits of the product and create interest in buying the product


Optical Fiber Splicer Level 3

Role Description: Optical fibre splicer is responsible for ensuring efficient splicing of the optical fibre cables and supports in optical fibre installation and in carrying out fibre testing using OTDR and power meter.


Optical Fibre Technician Level 4

Role Description: Optical fiber technician is responsible for maintaining uptime and quality of the network segment (both optical media & equipment) assigned to him by undertaking periodic preventive maintenance activities and ensuring effective fault management in case of fault occurrence. He is also required to coo


Tower Technician Level 4

Role Description: Keep sites live 24x7 through site maintenance














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