The “This video is unavailable. (Error code: 4)” message on YouTube for Samsung Smart TV typically means a network issue, DNS failure, or that the video can’t be loaded from the server. It’s not always a problem with the video itself.
Here’s how to fix Error Code 4 on Samsung Smart TV:
🔧 Quick Fixes for Error Code 4:
✅ 1. Power Cycle TV and Router
Unplug both your TV and Wi-Fi router from the power outlet.
Wait 30 seconds.
Plug them back in and turn them on.
✅ 2. Change DNS Settings (Most Effective)
Go to:
Settings > General > Network > Network Status > IP Settings > DNS Setting > Enter ManuallyEnter 8.8.8.8 (Google DNS) or 1.1.1.1 (Cloudflare).
Press OK, then reconnect to the internet.
✅ 3. Check Other Videos
If only one specific video shows error code 4, it might be region-restricted or removed.
Try playing other YouTube videos. If they work, it’s not your TV’s fault.
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✅ 4. Update YouTube App
Go to Apps > YouTube > More Options (⋮) > Update.
If no update is available, proceed to reinstall.
✅ 5. Reinstall the YouTube App
Go to: Apps > Settings > YouTube > Delete
Then reinstall YouTube from the Samsung App Store.
✅ 6. Reset Smart Hub (Only If Issue Persists)
⚠️ This will sign you out of all apps.
Go to Settings > Support > Device Care > Self Diagnosis > Reset Smart Hub
Enter PIN (
0000by default)
💡 If You Still See Error Code 4:
Test YouTube on your phone or another device connected to the same Wi-Fi.
If the issue persists across devices, your ISP might be blocking YouTube content, or your router has firewall settings interfering.
You can also try connecting your TV to a mobile hotspot to test if it’s a network issue.
Also Read : YouTube Error Code 4 | How to Fix
Other Potential Solutions
- Log out and log back in. In some cases, the issue might be tied to your specific account.
- Change the video quality. If your internet is slow, trying a lower video quality (e.g., 480p) might allow the video to play.
- Use a VPN. If the video is geographically restricted, a VPN can help you bypass the restriction.
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