youroptimumhealthcare Provider Portal Login for OTC Benefits

youroptimumhealthcare Provider Portal Login for OTC Benefits

Optimum HealthCare, Inc. is an HMO with a Medicare contract and a contract with the state of Florida Medicaid program. Enrollment in Optimum HealthCare, Inc. depends on contract renewal. This Information is not a complete description of benefits. Call 1-866-245-5360 (TTY: 711) for more information. Medicare beneficiaries may also enroll in Optimum HealthCare through the CMS Medicare Online Enrollment Center located at Every year, Medicare evaluates plans based on a 5-star rating system.


The COVID-19 crisis presents a major challenge to our nation and our communities. During this unprecedented time, our team and employees are working tirelessly to meet your over the counter (OTC) medication needs. However, from time to time you may notice that some of the products are out of stock and order deliveries may take longer than usual. We thank you for your understanding, support and patience.

What is OTC?

Optimum HealthCare provides its members an Over-the-Counter (OTC) program that makes ordering non-prescription drugs quick and easy at no cost to you. The Over-the-Counter (OTC) Catalog contains over 159 items that can help you save between $240 to $1500 over the course of a year.

OTC Benefits

 Quick and Easy way to order OTC Drugs and Supplies at NO COST to you, based on plan selection and county.

 Members receive a monthly Over-the-Counter allowance of $20 to $125 every month based on plan and county.

 Choose from 19 different categories of products and supplies from OTC Online or our Catalog

How do I order Diabetic Supplies with OTC?

Optimum HealthCare provides its members the ability to order diabetic supplies in conjunction with our Over-the-Counter (OTC) program. An authorization and/or a prescription may be required from a physician.

Diabetic Supplies – It’s Easy as 1-2-3

1. Order your diabetic supplies by visiting our Member Portal Website or by calling us at 1-866-900-2688 – TTY:711

2. Pay $0 for diabetic monitors, lancets and test strips through the plan mail order program. Compare to pharmacy retail cost of 20% *

3.  Your supplies will be mailed direct at NO COST TO YOU!

Provider Portal Login

To place online orders through the OTC (Over the Counter and Diabetic Supplies) System you must be an active member and register through the Member Portal. The Member Portal is a central destination for all information related to your health, benefits, providers, claims and medication.

Register or Log In to the Member Portal

Program Details

NationsBenefits offers a comprehensive flex card solution that enables health plans to provide their members with a convenient way to pay for eligible items and approved services. Members receive a personalized debit card that gives them quick and easy access to funds that are loaded on a monthly, quarterly, or annual basis.

In today’s fast-paced world of E-commerce and shifting consumer behavior, health plan members have come to expect the same expediency they experience with the largest global retailers. That’s why NationsOTC® advances consumerization of healthcare with the over-the-counter (OTC) benefit offering.

NationsOTC provides over-the-counter benefit administration services to health plans seeking an affordable, comprehensive solution in supplemental OTC services and product fulfillment. Hundreds of brand-name and generic products, health and wellness items, first-aid supplies, and a variety of foods are available across CMS-approved categories for home delivery nationwide at no additional cost.

The customizable solution also includes a modern E-commerce experience that can be tailored for your health plan.

Program Features

The flex card program administered by NationsBenefits is a solution that can grow with your health plan over time while providing a convenient way for members to use the funds on their card to personalize their care.

We understand that no two members are the same, and that’s why we provide a solution for your members to spend their benefit dollars where they need it most. Plus, innovative filtered spend technology enables your members to access multiple benefits via a single card. Multiple balances and catalogs can be tied to a single card to deliver complete flexibility and administrative ease.

Features of the NationsOTC Solution:-

1. CMS-compliant and fully customizable program

2. 24/7/365 live customer service

3. Comprehensive product formulary, including healthy foods and connectivity devices

4. Competitive product pricing.

5. Five national distribution centers.

6. Nationwide 2-day delivery, at no additional cost.

Member Portal

Create additional brand affinity by featuring your logo on the portal, which offers:-

  • Robust search options with the ability to filter, sort and search by category, pricing, wallet, and more
  • Product recommendations based on individual needs
  • Expandable product detail pages complete with 360-degree images
  • Benefit tracking to see available dollars to spend on plan-approved products
  • Order tracking with carrier details and frequent status updates

members.nations Activate Card

Open the  Member Portal and the page will be redirect you to the member portal for profile registration. After completing registration, you will be prompted to activate your card if you have OTC Card in your hands.

Need help getting started?

If you have any questions, please call us at 877-439-2665(TTY: 711).

Member Experience Advisors are available 24 hours per day, 7 days per week, 365 days per year. Language support services are available free of charge.