Your Uncle has been a Victim of Cyber Fraud. On which Official Helpline Number would he report?

Complaints can be reported through helpline number 1930 or on National Cybercrime Reporting Portal. This is the National Cyber Crime Helpline (formerly 155260).

1. The Official Helpline Number

He should dial 1930 immediately.

• What it is: This is the National Cyber Crime Helpline (formerly 155260).

• Why call now: If the fraud is financial (money stolen), calling within the “Golden Hour” (immediately after the incident) significantly increases the chances of freezing the money before it moves out of the banking system.

• How it works: This number connects to the state’s cyber cell (in your case, the Kerala Police Cyber Operations) to initiate a block on the funds.

2. The Official Reporting Portal

After calling the helpline, he must formally register the complaint online at:

• Website: [https://cybercrime.gov.in/]

• Action: Go to the “File a Complaint” section. If he received an acknowledgment number from the 1930 call, he should use that to link the details.

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Checklist: What he needs to have ready

To report this effectively, ensure he has the following details on hand:

1. Transaction Details: Bank name, account number, amount debited, and the exact date/time.

2. Proof: Screenshots of the transaction ID, SMS received, or any chat history with the fraudster.

3. Suspect Details: Any phone number, email, or UPI ID used by the fraudster (if available).