To verify your USAA identity, go to the Verification Page www.usaa.com/verify. Enter your USAA member ID or username and password. To unlock your account: Call at 1-800-531-USAA (8722).
✅ How to Verify Your Identity on USAA (Official Methods)
🔹 1. Sign In Securely
Go to: https://www.usaa.com
Log in with your username and password
If USAA detects a new device or unusual activity, it will automatically prompt a verification step.
🔹 2. Choose a Verification Method
After login or during a security check, you may be asked to verify using:
One-Time Code sent by:
Text message (SMS)
Phone call
Email
Mobile app push notification
Security questions (if previously set up)
Biometric verification (if enabled in the mobile app)
🔹 3. During Account Recovery or Registration
If you’re:
Setting up an account
Resetting a password
Recovering a locked or disabled account
USAA may ask you to:
Upload a photo of your government-issued ID
Take a live selfie to match your ID (through the app or secure portal)
Answer detailed identity verification questions
🔹 4. Over the Phone (Manual Verification)
If automated methods fail:
Call USAA Member Support at:
📞 1‑800‑531‑8722 (USAA)
Be ready to provide:
Full name
USAA number (if available)
Last 4 digits of SSN
Recent transactions or other account-related verification.
Also Read : Payments google com verify Verify My Account
🛡 What to Do If You’re Locked Out
If you’re locked out of your account or the verification process fails:
Or call: 1‑800‑531‑8722
You’ll be guided through a secure recovery process.
📱 Recommended: Use the Mobile App
The USAA mobile app provides the smoothest verification:
Set up biometric login
Receive in-app security prompts
Manage your documents and ID securely
🔒 Pro Tips for Account Safety
Enable Two-Factor Authentication (2FA)
Turn on account activity alerts
Regularly update your password
Report suspicious activity to: abuse@usaa.com
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