Rockstar Games’ online services are fully operational across all platforms, including PlayStation, Xbox, and PC. There are no reported outages or maintenance activities affecting Grand Theft Auto Online, Red Dead Online, or the Rockstar Games Launcher.
Here is the key information about Rockstar Games customer support from the official site and other sources:
The official Rockstar Games support website is https://www.rockstargames.com/support, where users can get help with technical issues, account changes, and more.
The toll-free phone number for Rockstar support is 1-866-922-8694, available 24/7.
There is also a general information phone number: (212) 334-6633 for inquiries about Grand Theft Auto and Red Dead Online.
Email contacts include:
General support: support@rockstargames.com
Technical issues: webmaster@rockstargames.com
Account deletion: deleteaccount@rockstargames.com
Copyright issues: copyright@take2games.com
Privacy inquiries: privacypolicy@take2games.com
Additional contact options include live chat and callback requests on the support website.
Rockstar Games headquarters are located at 622 Broadway, New York, NY 10012, USA.
There is also a social media presence on Twitter at @RockstarSupport for quick updates and support.
This information is consolidated from official Rockstar support resources and consumer feedback.
Also Read : Rockstar Error #1.000.0 | How to Fix
Recent Outage History
The last known service disruption occurred on September 23, 2025, lasting approximately 2 hours. Since then, services have been stable.
Troubleshooting Tips
If you’re experiencing issues connecting to Rockstar services, consider the following steps:
Check Your Network Connection: Ensure your internet connection is stable.
Verify Rockstar’s Service Status: Visit Rockstar’s official service status page for real-time updates
Adjust DNS Settings: Switch to Google’s DNS servers to improve connectivity:
Preferred DNS:
8.8.8.8Alternate DNS:
8.8.4.4
Open Required Ports: Ensure the following ports are open on your router:
Port 6672 (UDP)
Ports 61455–61458 (UDP)
Disable Antivirus Software Temporarily: Some antivirus programs may interfere with game connections. Temporarily disabling them can help identify if they’re the cause
Restart Your Router: Unplug your router for about 10 minutes to reset your connection.
Contact Rockstar Support: If issues persist, reach out to Rockstar’s customer support for assistance
Community Feedback
Some users have reported intermittent issues, such as login errors or connectivity problems, even when services are operational. These issues can often be resolved by following the troubleshooting steps above.
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