www.mybalancenow.com Visa Activate : How do I activate my Visa Card?
Use your Card to pay for gas, buy groceries, shop online, and more! Can be used everywhere Visa debit cards and Debit Mastercard are accepted in the United States and District of Columbia, as applicable.
Know Your Balance
Know your Card balance before you shop as most merchants cannot determine the balance on your Card. Log In to check your card balance and more
Using Your Card Online
Enjoy the convenience of shopping online with merchants in the United States and District of Columbia everywhere Visa debit cards or Debit Mastercard are accepted, as applicable
How do I activate my Card?
What if my Card is declined?
How do I check my Card balance?
Sign in to your account by visiting the Manage Card page or call the number listed on the back of your Card. Remember, most merchants are unable to check your balance so please be aware before you spend.
Where can I use my Card?
The Visa Gift Cards and Visa Prepaid Cards may be used in the U.S. and District of Columbia everywhere Visa® debit cards are accepted. The Mastercard Gift Cards may be used in the U.S. and District of Columbia everywhere Debit Mastercard is accepted.
Cards may not be used at any merchant, including Internet and mail or telephone order merchants, outside of the U.S. or the District of Columbia. See Cardholder Agreement for details.
The Card may not be used at ATMs, casinos, merchants requiring manual card imprints or for recurring payments, and this Card may not be accepted at some Internet merchants and cruise lines.
Can I use my Card to shop online?
Yes! Enjoy using your Card to shop at any online merchant within the United States and District of Columbia everywhere Visa debit cards or Debit Mastercard are accepted, as applicable. Please remember, you will only be able to shop online with merchants in the United States and District of Columbia. Your personal information is not associated with the Card. We recommend that you use your mailing address when shopping online. This will ensure that you can be contacted by the merchant, if a problem arises.
How do I use my Card to shop online?
• Make sure the balance of the Card is more than the entire cost of the purchase, including taxes
• Please note: some transaction types require a hold of up to 20% above the purchase amount. See your Cardholder Agreement for more information
• Select ‘Credit’ as the Payment Method (do not select ‘Gift Card’)
• In the Payment Method section, enter the card information as you would a credit or debit card
• In the Billing Address section, please fill in your name and address
Can I use my Card at gas stations?
Yes. For “pay-at-the-pump” gasoline station transactions, the merchant may ask us to authorize and hold a certain amount (such as $100) before you begin filling your tank, to ensure the Card has sufficient value to complete the transaction. Your final transaction may be a smaller amount than the merchant’s authorization request. Once the transaction completes processing, typically within three to seven days, we will remove the hold on any amount that exceeds the final transaction amount. To avoid a temporary hold in this situation, you may pay for your gasoline inside the station.
How do I select a PIN for my Card?
While a PIN is not required to use your Card, for your convenience, you may add a PIN to your Card. Simply select a 4-digit PIN of your choice during your first debit or PIN transaction. The PIN that you enter at the register at that time will be your PIN for all future PIN transactions.