www.creditonebank.com Payment Options : How to Make Payments to My Account | Credit One Bank

www.creditonebank.com Payment Options : How to Make Payments to My Account | Credit One Bank

Credit One Bank offer several payment options to make paying your bill easy.


To make a payment on our website or mobile app:

  1. Sign in to your account. Click “Pay Bill.”
  2. Choose Standard Payment or Express Payment and follow the prompts to complete your payment. A fee may apply.

To set up AutoPay:

  1. Sign in to your account. Click “Pay Bill.”
  2. Next to AutoPay, click “Set Up.”
  3. Follow the prompts to set up automatic payments.

To make a payment over the phone:

  1. 1-877-825-3242 (toll-free, TDD/TTY)
  2. 1-702-405-2042 (outside the U.S.)

To mail a payment:

Credit One Bank
Payment Services
P.O. Box 60500
City of Industry, CA 91716-0500

May I make a payment using either MoneyGram or Western Union?

Yes. You may send us a payment by using MoneyGram’s ExpressPayment service. In addition to providing your 15 or 16-digit Credit One Bank credit card account number, you will need to provide MoneyGram with our 4-digit Receive Code, which is 1430. You may also send us a payment by using Western Union. You will need to provide Western Union with your 15 or 16-digit account number and with our “code city” which is CREDITONEBANK and our “code state” which is NV. Both MoneyGram and Western Union charge fees for their services.

How does the bank account verification process work?

With your authorization, we’ll make two deposits into your bank account, each for an amount between $0.01 and $0.99 and a single withdrawal that equals the combined total of the two deposits. You will need to sign in to Online Account Access and enter each deposit amount to verify your bank account before submitting any other electronic payments.

Can I schedule a payment for a future date?

Yes. You can schedule a payment up to 30 days in the future using your checking or savings account with the Standard Payment option online.

To schedule a payment up to 30 days in the future using a debit/ATM card you must call Customer Service at 877-825-3242.

Note that you can only have one pending future-dated payment at any given time.

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How do I enroll in AutoPay?

To enroll in AutoPay, sign in to your account online and click on ‘Pay Bill’ in the top menu bar. Then, next to ‘AutoPay’ click ‘Set Up’. If you have more than one account, select an account from the ‘Pay To’ selector. Then, select your payment account from the ‘Pay From’ selector. Choose whether you would like to pay your Minimum Payment or Last Statement Balance, then click ‘Continue’. Confirm the details you selected are correct and click ‘Confirm’ to finish setting up AutoPay. You will receive a confirmation notice with the start date of your first automatic payment. Note that if you set up AutoPay within 4 days of your Payment Due Date, you will need to pay at least your Minimum Payment for that month using a one-time payment to avoid a late fee.

How do I set up Online Account Access?

If you’re a first-time user, you can create an account after you receive your card by setting up Online Account Access.

  1. To protect the security of your account, first verify your identity by entering your credit card number, expiration date, security code, and your Social Security number.
  2. Enter your name and email address, then choose a username and password for your account. (Note: Your username is case sensitive.)
  3. Select your security questions and enter an answer for each. These security questions will be used to further protect your personal account information.
  4. Review all of the information you provided and, if it is correct, click “Submit.”
  5. You may now sign in to your account.

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