www.connectebt.com Alabama | How to Create an Account

Connectebt.com relates to Alabama’s EBT (Electronic Benefit Transfer) system—specifically. www.connectebt.com is a valid portal for managing EBT accounts, but it’s important to be aware of the official channels for Alabama residents.

Here’s everything you need to know:

What Is ConnectEBT (Alabama)?

• ConnectEBT is the official online platform for Alabama’s SNAP (Supplemental Nutrition Assistance Program) and TANF (Temporary Assistance for Needy Families).

• It’s the only authorized app and website for Alabama EBT cardholders to manage their accounts.

• Available services include:

  • Viewing your SNAP balance in real time

  • Requesting a replacement EBT card

  • Changing your card PIN

  • Checking transaction history

  • Accessing frequently asked questions

Also Read : Numbers To Prank Call When Your Bored

How to Create an Account (Website)

To register for an online account, you’ll need to:

1. Visit connectebt.com

2. Provide:

   • Your cardholder’s 5-digit ZIP code

   • Date of birth

   • 16-digit EBT card number

   • Choose a User ID (4–10 characters, letters/numbers)

   • Choose a Password (8–16 characters, letters/numbers)

If you forget your User ID or password, the website offers recovery options:

• Forgot User ID:

  • Enter ZIP code, date of birth, and card number.

  • Answer your security question to have your User ID emailed to you.

• Reset Password:

  • Provide ZIP code, date of birth, card number, and your new password (entered twice). Your User ID remains the same.

If you’re unable to access your account after trying these options, you can call 1-800-997-8888 for assistance.

Fraud Protection: Lock/Unlock Card Features

To help combat theft and fraud, especially out-of-state EBT use, Alabama DHR introduced card security features via connectebt.com and the app:

• Lock Card Everywhere: Disables all purchases—recommended when not using the card.

• Lock Card: Allows online purchases but blocks in-store transactions outside Alabama.

• Alerts are also available via text, email, or app notifications for account activity.

Real User Experiences

Reddit users within the SNAP community share mixed experiences:

“If you’re in Alabama, the official app (and the only one you should use) is ConnectEBT…”
“I can lock my card on connectebt. You can completely lock it or lock it for out of state only.”

Some report challenges with account creation or accessing lock features, indicating that functionality may take time to roll out fully.

Summary Table