If you are on your phone, try logging in Yahoo Mail on a computer (or vice versa). If it works on one but not the other, the problem is your device, not your account.
There are no major widespread outages reported for Yahoo Mail. Since the service is currently “Up” for most users, the issue is likely specific to your device, browser, or account.
Here is a guide to identifying the problem and fixing it.
1. Check if it’s just you
Before troubleshooting, confirm if the issue is local:
Visit a Status Checker: Sites like DownDetector or IsItDownRightNow will tell you if others are reporting problems in your specific region.
Try a Different Device: If you are on your phone, try logging in on a computer (or vice versa). If it works on one but not the other, the problem is your device, not your account.
2. Common Error Codes & Meanings
| Error Message | Meaning | Quick Fix |
| Temporary Error 15 | System temporary failure. | Sign out of all devices (phone/desktop) and wait 15 minutes before signing back in. |
| Temporary Error 14 | Account locked due to security. | You must reset your password or wait for the lock to expire (usually 12–24 hours). |
| “Invalid ID or Password” | Login credential error. | Reset your password. If you know it’s right, your browser may be auto-filling an old password. |
Also Read : AOL Mail Not Working | How to Fix
3. Troubleshooting: Web Browser (Chrome, Safari, Edge)
If you are trying to log in via a website and it loops or fails:
Clear Cookies & Cache: This solves 80% of login issues.
Chrome: Settings > Privacy and security > Clear browsing data.
Safari: Settings > Privacy > Manage Website Data > Remove All.
Try Incognito Mode: Open a Private/Incognito window and try to log in. If it works, one of your browser extensions (like an AdBlocker) is breaking the site.
Update Browser: Ensure your browser is up to date; Yahoo security often blocks outdated browsers.
4. Troubleshooting: Mobile App (iOS & Android)
If the app crashes or won’t load emails:
Update the App: Go to the App Store or Google Play Store. An outdated app will eventually stop syncing with the server.
Remove & Re-add Account:
Settings > Manage Accounts > Remove Account.
Restart your phone.
Add the account back. (This forces a fresh sync with the server).
Check Storage: If your phone storage is completely full, the app cannot download new emails.
5. Check Your “Reply-to” Address
If you can login but cannot send emails, check your settings. Hackers sometimes compromise accounts and change the “Reply-to” address so you don’t see responses.
Go to Settings > More Settings > Mailboxes.
Check the “Reply-to address” field. It should be blank or be your own email address.
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