MyBib may not be working for several reasons. One common issue is that the Google login button might not load correctly due to browser extensions, such as ad-blockers or privacy add-ons, interfering with the page.
✅ What the status looks like
According to status-monitoring sites, MyBib’s service is currently listed as up.
However, there are reported user incidents of the site behaving erratically: disappearing references, “server error” messages, or delays.
One review site mentions:
“MyBib may experience occasional technical glitches or downtime”
So, it seems the site is generally operational, but intermittent issues can occur and might be affecting you.
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🔧 What you can try
Here are steps to fix or workaround as best you can:
Refresh & clear cache
Try a hard refresh in your browser (Ctrl+F5 on Windows, Cmd+Shift+R on Mac).
Clear browser cache and cookies, then re-log into MyBib.
Use an alternative browser (e.g., if you’re using Chrome, try Firefox or Edge) to see if it’s browser-specific.
Check network & connectivity
Ensure your internet connection is stable. If you are on WiFi, try switching to a wired or mobile hotspot to rule out local issues.
If you are using a VPN, try disabling it (or if disabled, try enabling a VPN) to test whether there’s a regional/dns routing issue.
Check if your data is visible
Some users report that when MyBib appears to work, their projects load but references disappear.
If your projects load but show “0 references”, it may be a backend issue on MyBib’s side.
Export/backup your work
If your references appear again, export your bibliography or save a local copy immediately (Word, PDF, or other format) in case the problem returns.
Consider keeping a secondary citation tool as fallback — one Reddit user put it this way:
“Lesson learned I guess, always copy and paste citations … and save locally.”
Wait and monitor status
Because MyBib has had intermittent outages, you might need to wait for the service side to stabilize.
Monitor third-party status pages (e.g., StatusGator) for alerts.
If the issue persists for many hours or days, you may need to switch to another tool.
Contact support (if possible)
Try to find any “Contact Us” or “Support” link on MyBib. Though many users complain about lack of visible support.
When contacting support, include: your account email, project name(s), what you tried (browser, device), and a screenshot of the error.
⚠️ Things to watch out for
If the site loads but your references are gone, don’t assume they are permanently lost yet — it may be a temporary backend issue.
Avoid making major changes to your projects while the site is unstable, as you might lose work.
If you have a deadline (assignment, dissertation, etc), do not rely solely on MyBib until you see your data restored. Start duplicating your work using another tool or manually.
Sometimes the problem may be your browser extensions (e.g., ad-blockers, VPN plugins) interfering with MyBib’s scripts. Try disabling extensions temporarily.
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