If Paramount + isn’t working for you, there are a number of common causes and fixes you can try. Here are the reasons, checks and resolutions.
✅ What Could Be Going Wrong
Here are common reasons why Paramount + may fail to work:
A service-wide outage (the platform itself is down).
Connectivity issues on your end (slow internet, unstable WiFi).
App/device compatibility problems or outdated software.
Cache or corrupted data in the app.
Use of VPNs, ad-blockers or proxies, or being in a region where the service isn’t supported.
Issues with your account or subscription status (login failures, plan ended).
🛠 Troubleshooting Steps
Here’s what you should try, step by step:
Check Service Status
Visit a status checker (e.g., the official Paramount + status page) to see if the service is reported down.
If many users are complaining (via Reddit or Twitter), it may be a platform issue.
If service is down, you’ll likely need to wait until it’s fixed.
Verify Your Internet Connection
Make sure you have a stable, sufficiently fast connection (minimum ~4-5 Mbps for SD streaming).
Try streaming another service (e.g., Netflix) to check if internet is the issue.
Update the App & Device Firmware
On your device go to the App Store / Google Play and install any available updates for Paramount +.
Also ensure your device’s OS/firmware is up to date (smart TV, streaming stick, phone, etc).
Clear App Cache / Reinstall the App
On mobile: go to Settings → Apps → Paramount + → Storage → Clear Cache (or Clear Data) and then restart app.
On smart TVs / streaming devices: uninstall the app, reboot the device, then reinstall.
This can resolve corrupted data or old versions causing problems.
Disable VPNs / Ad-Blockers / Proxies
If you’re using a VPN or proxy, disconnect it and retry. The service may block certain VPNs.
If you’re on a browser and have an ad-blocker or script blocker enabled, disable it for Paramount +.
Check Account / Subscription / Region
Log in to your account at the website and verify your subscription is active and you’re signed in.
Make sure you’re in a region where Paramount + is supported (geo-lock issues).
If you see login errors, password issues, or see that the plan changed, address that.
Try a Different Device / Browser
If you’re using a smart-TV or streaming stick, try your phone or laptop instead to isolate whether the device is the problem.
If it works on one device but not on another, the issue may be device-specific (driver, firmware, memory, etc).
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🧭 Specific Device-Hints
On smart TVs: Update firmware, remove and reinstall the app, or power-cycle the TV and streaming box.
On Android/iPhone: Clearing cache/data and reinstalling often helps.
If you see a specific error code (e.g., 3005, 1106) while streaming, look up that code (these often relate to playback or login issues) and apply the relevant fix.
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