If the Life360 app is not working for you right now, it is likely due to a specific setting on your phone or a “stuck” background process rather than a total server failure.
Here is a checklist to fix the most common issues:
1. Check the “Silent” Killers (Most Common)
Low Power Mode: If your phone (or your family member’s phone) is in Low Power/Battery Saver Mode, Life360 stops updating in the background to save energy. Turn this OFF.
Force Closed App: If you swipe the app “closed” from your recent apps list, it often kills the background tracking. Open the app and leave it running in the background.
2. Refresh Your Connection
If the map shows “No Network” or people are stuck in one spot:
Toggle Airplane Mode: Turn Airplane Mode ON for 10 seconds, then turn it OFF. This forces your phone to reconnect to the nearest cell tower and refresh its data signal.
Switch to Data: If you are on Wi-Fi, try turning Wi-Fi off. Sometimes public or school Wi-Fi blocks the specific ports Life360 uses.
Also Read : Elite Dangerous Server Status
3. Check Permissions (Crucial after Updates)
Recent iOS or Android updates can sometimes silently reset your permissions.
iPhone: Go to Settings > Life360 > Location. Ensure it is set to “Always” (not “While Using”) and that “Precise Location” is toggled ON.
Android: Go to Settings > Apps > Life360 > Permissions > Location. Ensure it is set to “Allow all the time”.
4. Clear the Cache (Android Only)
If the app is crashing or freezing:
Go to Settings > Apps > Life360 > Storage.
Tap Clear Cache (do not tap Clear Data unless you want to log back in).
5. Is the Member “Paused”?
If only one specific person is not updating:
Check if they have “Location Sharing” paused in the app.
Check if they have turned off their phone or lost battery. The app will usually show a “Phone off” or “Low battery” indicator next to their name if this is the case.
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