Webnovel Error Fix | Network Error / Failed to Load Page

If you’re getting a Webnovel error, the fix depends on what kind of error you’re seeing. Below are the most common Webnovel problems and how to solve each one.

✅ Common Webnovel Errors & How to Fix Them

1. “Network Error” / “Failed to Load Page”

Causes: poor connection, server issues, VPN problems
Fixes:

• Switch between Wi-Fi and mobile data

• Turn off VPN or proxy

• Clear the Webnovel app cache

  • Android: Settings → Apps → Webnovel → Storage → Clear Cache

  • iPhone: Delete & reinstall app

• Try using the website instead of the app

2. “Server Error” / Error Code 500 or 502

Causes: Webnovel server issues
Fixes:

• Wait a few minutes and retry (usually temporary)

• Log out and log back in

• Try using a different device

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3. Chapters Not Loading / “Content Restricted”

Causes: region restrictions or app bug
Fixes:

• Try incognito mode on browser

• Disable VPN (Webnovel sometimes blocks VPN traffic)

• Update the app to the newest version

4. Login Errors

Causes: account mismatch, token expired
Fixes:

• Logout → Login again

• If using Google/Apple login, make sure you’re using the same account you originally registered with

• Reset password if needed

5. “Purchase Failed” / Fast Pass Not Working

Fixes:

• Refresh your wallet screen

• Check if your payment method has expired

• Restart the app

• On iOS: restore purchases in App Store → Profile → Restore Purchases

6. App Crashes or Freezes

Fixes:

• Update the app

• Clear cache

• Reinstall the app

• Restart your phone

7. Error When Uploading or Writing (Webnovel Author Problems)

Fixes:

• Check for unstable internet

• Shorten chapter text temporarily

• Try desktop browser instead of mobile

• Clear browser cache.

If Webnovel is Down

It appears that Webnovel is currently facing an outage (site access problems reported broadly). For example:

• Multiple users report that both the website and app are down, showing “network error” or “page not found”.

• Status-check tools indicate the site is “down” or “unresponsive” at this time

Here’s what you can do while waiting:

🛠 What You Can Try

• Wait for 10–15 minutes and retry — outages often get resolved quickly.

• Try accessing from a different network (mobile data instead of WiFi) or a different device.

• Clear browser/app cache and restart the app.

• Check Webnovel’s official social media (Twitter, Instagram) or forums for announcements of maintenance/outage.