The error message “We experienced an error when generating images” is a specific notification from ChatGPT (DALL-E 3). Look at the sidebar or click on your Profile > My Files / Images.
This is a known erratic bug affecting both Plus and Free users. It typically means the request reached the server but timed out before the image could be sent back to your chat window.
Here are the specific fixes for this issue right now:
1. The “Ghost Image” Trick (Check Your Library)
Currently, the most common variation of this bug is a UI failure, not a generation failure. The image often is created, but the chat interface crashes before displaying it.
On Web: Look at the sidebar or click on your Profile > My Files / Images. You might find the image there even though the chat says “Error.”
On Mobile: Go to the History tab or the dedicated “Generated Images” section in the app settings.
2. Current Service Degradation (Feb 12-13)
There have been multiple reports over the last 24 hours on the OpenAI Developer Forum regarding “Image Generator Service Diminishes.”
What’s happening: The system is struggling with complex prompts or high traffic.
The Fix: If your prompt is very long, simplify it. Instead of a 4-sentence description, try a 5-word summary. If that works, the error was likely a “timeout” caused by the complexity of the first request.
Also Read : YouTube Revanced Extended GitHub
3. Content Policy “False Positives”
Sometimes this error is a polite way of saying “Content Policy Violation” without flagging your account.
Trigger Words: Words that imply violence, public figures, or copyrighted styles (like “in the style of [living artist]”) can trigger a silent fail.
Test: Try generating something incredibly safe, like “A photo of a white coffee cup on a wooden table.”
If this works: Your previous prompt was blocked by the safety filter.
If this fails: It is a server outage.
4. App-Specific Fix (iOS/Android)
If you are on the mobile app:
Force Quit: Swipe the app away completely and relaunch.
Toggle Web Browsing: Sometimes the “Browsing” tool conflicts with DALL-E. Start a new chat and ensure you are strictly in DALL-E mode (or standard GPT-4 mode), not “Data Analysis” or “Browsing.”
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