W3 Jmail not Working | Troubleshooting Steps

W3 Jmail issues in Classic ASP usually stem from DLL registration errors, missing permissions, or SMTP authentication failures, often appearing as “ActiveX component can’t create object.”

Solutions include re-registering jmail.dll using regsvr32, ensuring proper permissions for IUSR on the DLL, or updating authentication settings for modern mail servers.

“W3 Jmail” typically refers to the dimac w3 Jmail component, a legacy server-side tool used by web developers (often in Classic ASP) to send emails via SMTP. It is not a standard consumer email service like Gmail or Outlook.

If you are a developer or system administrator seeing this error, here are the troubleshooting steps based on the current environment as of February 6, 2026.

Common Error: “ActiveX component can’t create object”

This is the most frequent issue. It means the jmail.dll is either missing or not registered on the server.

• The Fix: Register the DLL manually via the command line as an Administrator: regsvr32 C:\windows\system32\jmail.dll (Note: Adjust the path if your DLL is in SysWOW64 for 64-bit servers).

SMTP Authentication Failures

Many modern mail servers (like Office 365 or Gmail) have disabled “Basic Authentication” in favor of OAuth2. W3 Jmail is an older component that often struggles with these security protocols.

• Troubleshooting Steps:

  1. Check Port Settings: Ensure you are using Port 25 or Port 587.

  2. Verify Server Address: Ensure JMail.ServerAddress is set to your correct SMTP relay (e.g., smtp.office365.com).

  3. Enable 32-Bit Apps: If you are on a 64-bit Windows Server (IIS), go to your Application Pool > Advanced Settings and set Enable 32-Bit Applications to True.

External Connectivity (Firewall)

Since you were recently troubleshooting Discord RTC and IndiHome issues, it’s possible your local or server firewall is blocking the outbound SMTP port.

• The Test: Open PowerShell and try to “ping” the mail server on port 25: Test-NetConnection -ComputerName smtp.yourprovider.com -Port 25 If this fails, your ISP or firewall is blocking the connection.

Also Read : https //epstein-files-browser.vercel .app

If are you looking for IBM’s “w3” Internal Mail?

If you are an IBM employee trying to access internal “w3” webmail and it’s not working:

1. Sync Your MFA: Go to your Google Authenticator app > Settings > Time correction for codes > Sync now. (Time desync is the #1 cause of IBMid login failures).

2. Clear Browser State: Clear the cache for internal.ibm.com and restart your browser.

3. VPN Check: Ensure your GlobalProtect or AnyConnect VPN is active, as w3 services are typically not reachable on open internet.