The A0001 Error in Viu indicates that the app or website has detected a network issue or blocked your connection. Viu aggressively blocks known VPN IP addresses.
Here is how to fix this specific error:
1. The Most Likely Cause: VPN Blocking
Viu aggressively blocks known VPN IP addresses. If you see Error A0001 while connected to a Singapore server, it means Viu has flagged that specific IP address as a “proxy” or “VPN.”
Fix: Disconnect your VPN and reconnect to a different Singapore server. (e.g., if you are on “Singapore #1,” try “Singapore #2”).
Fix: If your VPN has a “Streaming” or “Optimized” server list, use that instead of the generic one.
2. Clear Your Cache (Crucial)
Your browser might still be holding onto “location data” that says you are in India, which conflicts with your VPN’s Singapore IP.
Chrome/Edge: Press
Ctrl + Shift + Delete> Select “Cached images and files” and “Cookies” > Click Clear data.Mobile App: Go to Settings > Apps > Viu > Storage > Clear Cache (Do not clear “Data” unless you want to log in again).
3. Check for “Ad Blockers”
Viu is very sensitive to ad blockers. If you have an ad blocker extension running (like uBlock Origin or AdBlock Plus), it can cause the video player to fail with error A0001.
Fix: Disable your ad blocker for the Viu website and refresh the page.
Also Read : Samsung Account Keeps Stopping Error
Summary:
The server is up. The error is happening because the connection between your VPN and Viu is failing. Switching servers usually solves this.
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