Utah Outstanding Toll Violation Text Scam

This is a scam. Do not click the link and do not pay. The Utah Department of Transportation (UDOT) has issued multiple warnings confirming that they never send text messages to collect toll payments or fines.

How to Spot This Scam

• The Message: It usually claims you have an “outstanding toll balance” (often a specific amount like $12.51) and threatens a “late fee” (e.g., $50.00) or legal action if you don’t pay immediately.

• The Link: The link often looks official at first glance (it might contain “utah.gov” or “express-lanes”), but if you look closely, the end of the web address is usually random letters or a generic domain like .com, .top, or .xyz instead of the official utah.gov.

• The Source: The text may come from a random personal email address or an out-of-state/international phone number (e.g., +63, +33, or Canada area codes) rather than an official shortcode.

The Reality

• UDOT Policy: UDOT communicates via mail or email (if you have an account). They do not text drivers to demand payment.

• Express Lanes: If you actually use the Express Lanes without a pass, the system is designed to read your license plate and mail a bill to the registered owner’s address—not text their cell phone.

Also Read : 39041 Text Message | How to Spot it as Scam or Real

What You Should Do

1. Do NOT click the link: It is a phishing site designed to steal your credit card information.

2. Report it: Forward the text to 7726 (SPAM). This helps your carrier block the number.

3. Delete it: You do not need to reply “STOP”; just delete the message.

4. Verify (Optional): If you are genuinely worried you might have an unpaid toll, check your account directly at the official site: expresspass.utah.gov.