Government agencies in Utah, including the DMV (Division of Motor Vehicles) and UDOT (Utah Department of Transportation), do not send text messages asking for payments, offering refunds, or threatening to revoke your license over unpaid fines.
These scams are currently widespread. Here is how to identify them, what to do, and how to stay safe.
1. Signs It Is a Scam
The Link is Wrong: Official Utah government websites always end in
.gov(e.g.,dmv.utah.gov). Scam texts often use links ending in.com,.org,.men,.life, or obscure combinations likeutah-dmv-support.com.Urgency & Threats: The text will claim you have an “outstanding balance,” “unpaid toll,” or “lapse in coverage” and threaten that your license will be suspended or you will face a late fee if you don’t pay immediately.
“Refund” Offers: Some versions claim you have an available refund to trick you into entering your bank details.
Generic Greetings: They often don’t use your name, or they address you as “Driver” or “Customer.”
2. Official Policy
No Texts for Payment: The Utah DMV and UDOT do not collect debts, fines, or toll fees via text message.
Mail is Standard: If you actually owed money or had a license issue, you would receive an official letter in the mail, not a text from a random number.
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3. What To Do (and What NOT To Do)
DO NOT Click the Link: It leads to a fake website designed to steal your credit card number or Social Security number.
DO NOT Reply: Even typing “STOP” confirms to the scammers that your phone number is active, which may lead to more spam.
Report It: Forward the text message to 7726 (SPAM). This alerts your mobile carrier to block the number.
Delete It: Once reported, simply delete the message.
4. How to Verify Your Status (Safe Method)
If you are worried that you might actually have an issue with your registration or license, check it through official channels only:
Website: Go directly to dmv.utah.gov (type it into your browser yourself).
Renewal Express: Use the official Renewal Express site to check your vehicle’s status.
Phone: Call the Utah DMV directly at 801-297-7780.
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