UPS Ground Scam Text : Does UPS send you a Text Message?

“UPS. Hi [Name]. Your shipment requires a delivery fee. Proceed to pay now… https://ups‑express.click/…”. “We have attempted to deliver your package…follow: 7ap.me/f6TAI”.

Here’s a detailed look at fake UPS (Ground) scam texts (“smishing”) and how to avoid falling for them:

🚨 What the Scam Texts Say

Phishers impersonate UPS via text, using scenarios like:

• You missed a delivery—click to reschedule.

• A delivery fee or customs charge is due—pay via link.

• “Suspicious activity” on your UPS account—verify ASAP.

• Your address is incorrect—confirm it to release the package.

Examples of scam text lines:

“UPS. Hi [Name]. Your shipment requires a delivery fee. Proceed to pay now… https://ups‑express.click/…”
“We have attempted to deliver your package…follow: 7ap.me/f6TAI”.

⚠️ Red Flags to Watch For

1. Unsolicited texts—especially if you’re not expecting a UPS delivery.

2. Non-short-code senders—legit UPS texts come from 69877, 94601, 48515, or 52892.

3. Pushy or urgent tone—“Act now!”, “within 24 hours!”.

4. Links not on UPS.com, often shortened (bit.ly, cutt.ly).

5. Requests for payment or personal data—UPS never does this via text.

6. Spelling/grammar mistakes and odd phrasing—e.g., “Kindly” or “Dear Customer” flags.

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🛡️ What to Do When You Get One

• Do Not click links or reply. Even “Reply Y” can lead to malware.

• Block and delete the sender. On iPhone use “Report Junk”.

• Report widely:

  • Forward to UPS at fraud@ups.com

  • Report to your phone carrier (e.g., by forwarding to 7726, “SPAM”).

  • File a report with the FTC or FCC.

• Verify independently:

  • Track your package directly via UPS.com or the official UPS app.

  • Call UPS customer service using the official number (800‑742‑5877 in the U.S.).

• Secure your UPS account:

  • Change passwords, enable MFA, watch for unauthorized activity.

• If you clicked or replied:

  • Contact your bank, cancel cards if needed.

  • Run antivirus/malware scans.

  • Report to law enforcement, e.g., FBI’s IC3 .

👥 Real-World Confirmation from Users

From Reddit:

“UPS won’t text you about this kind of stuff.”
“UPS doesn’t add their logo to text messages.”

Users also shared consistent advice: block, delete, and verify through official channels.

✅ Bottom Line

Fake UPS Ground texts are a common scam. Legit UPS messages come only from official short codes, never ask for payment or credentials, and are easily verifiable through the UPS website or app.

If you’ve received a suspicious text, take these steps: