Unity Unable to Refresh License : It Took Too Long to Activate Your License – Unity

If you’re having trouble refreshing or activating your Unity license, Ensure you have a stable internet connection. Make sure you’re logged into your Unity account.

If you’re having trouble refreshing or activating your Unity license, there are several common issues that could be causing this. Here’s a step-by-step guide to troubleshoot and fix the problem:

1. Check Your Internet Connection

Ensure you have a stable internet connection. Sometimes, a poor or interrupted connection may cause the license refresh to fail.

2. Log In to Unity Hub

• Open Unity Hub.
• Make sure you’re logged into your Unity account. If you’re not logged in, try logging in with your Unity ID (the one associated with your license).

3. Try Re-activating the License

• In Unity Hub, go to the Preferences (click the gear icon in the top-right).
• Under the License Management tab, click Activate New License.
• If it’s a personal use license (free), make sure you choose the correct option for your situation (Personal vs. Professional).
• If you’re activating a paid license, ensure you’re using the correct license key or account.

4. Remove and Re-Add the License

Sometimes, simply removing the license and re-adding it can help:

• Go to Unity Hub Preferences.
• Under License Management, select Remove License.
• After removing the license, restart Unity Hub and log back in. Then, reactivate your license.

5. Clear Cache and Re-try

• Clear Cache: Navigate to the following locations to clear cached Unity data:
  • Windows: C:\Users\[Your Username]\AppData\Local\Unity
  • macOS: ~/Library/Unity
• After clearing, restart Unity Hub and try the license refresh again.

6. Check for Unity Hub and Unity Updates

• Ensure that you are using the latest version of Unity Hub and Unity Editor. Sometimes licensing issues are fixed in newer updates.
• You can check for updates in the Unity Hub or download the latest version from the official Unity website.

7. Firewall or Antivirus Blocking the License Server

• Check if your firewall or antivirus is blocking Unity Hub’s connection to Unity’s license servers.
• You may need to add Unity Hub as an exception or temporarily disable your firewall/antivirus to see if that resolves the issue.

8. Contact Unity Support

If none of the above works, it might be a good idea to reach out to Unity’s official support team or check their forums for known issues related to licensing.