Ultra Mobile Activate : How do I Activate my Ultra Mobile?
To activate Ultra Mobile on your new phone Click on Settings -> Connections. Confirm that Wi-Fi Calling is not showing as an option. If it’s not showing, click Mobile networks and then click on Network mode.
In just a few easy steps, you can activate your Ultra Mobile service online, in-store or even by text if you’re getting a new phone number.
How to activate Ultra Mobile on your new phone
1. Click on Settings -> Connections
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- Confirm that Wi-Fi Calling is not showing as an option. If it’s not showing, click Mobile networks and then click on Network mode.
- If Wi-Fi Calling is visible, you should already be fully connected
2. Select 3G/2G (auto connect)
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- Once selected, you should be back to the Mobile network menu
3. Restart the device
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- You will be able to make calls, send SMS, and browse data in this setting
4. After an hour, go back to Settings -> Connections
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- If Wi-Fi Calling is now visible, click on Mobile Networks -> Network Mode and select LTE/3G/2G (auto connect) to restore fully connectivity. If you have a 5G compatible device, select 5G/LTE/3G/2G (auto connect).
- If the Wi-Fi Calling option is not available, check back in a couple hours or contact our Care team at (213) 372-7777 for additional help.
Activating your new wireless plan
Step 1 : Choose a plan and SIM type
Our SIM Kit includes nano, micro, and standard sizes to fit any device you have. With eSIM* delivery, you’ll get an email with a QR code to activate instantly.
*eSIM requires an eSIM-compatible phone
Step 2 : Activate your SIM Card or eSIM
Follow the directions included in your SIM kit to activate, then decide whether to keep your number or get a new one. With eSIM, activate your plan then install your eSIM via QR code in seconds.
Step 3: Enjoy
Insert your SIM or instantly connect with eSIM and enjoy
Transfer your current number
Transferring your number onto Ultra is easy. Just be sure to call your current wireless carrier and confirm the following information before you activate:
- Account Number
- Account PIN or Transfer PIN
- Billing Zip
NOTE: Keep your current service active until you activate your Ultra SIM.
Get a new phone number
If you choose to get a new number during activation, simply enter your zip code, choose your language preference, choose “Activate A New Number,” and follow the prompt. It’s that easy.
All Ultra Mobile plans include:
-Unlimited Nationwide Talk & Text
-Unlimited Talk & Text to 90+ INTL Destinations
-Unlimited Talk & Text in Mexico and Canada (3GB plans and higher)
-Free Wi-Fi Calling
-Free Mobile Hotspot (3GB plans and higher)
-Free 3-in 1 SIM Card or eSIM Data allotment will depend on the plan purchased
