txu.com/cashback to Activate your Card : Earn cash back on your electricity | TXU Energy

txu.com/cashback to Activate your Card : Earn cash back on your electricity | TXU Energy

To activate your TXU Reward Card, login at https://login.mypaymentvault.com/activate or Call 1-888-507-7333. Input the card number that displays on the front of your card and the security code that displays on the back.

It’s nice to get cash back for something you do every day. That’s why TXU Energy plans are created that pay cash back. When you sign up for one, you can get back a percent of the money you spend on electricity depending on the plan. A prepaid cash card will be mailed to your home or business.

Click here to find out more about the cash back loyalty reward program, including:

  • How to check the amount on your card
  • How to use your card to pay your TXU Energy bill
  • When to expect to receive your card and more frequently askhttps://www.txu.com/en/help-center/prepaid-reward-card-help.aspxed questions

The Cash Back Loyalty Reward card is blue and says ‘Cash Back Loyalty Reward’. The Welcome Bonus and Renewal Bonus cards are green and say either ‘Welcome Bonus’ or ‘Renewal Bonus’.

How do I get my welcome bonus?

Thanks for choosing us! If you signed up on a qualifying plan, be on the lookout for a postcard coming to your email or mailbox with redemption instructions. After you’ve paid your first bill and redeem online or by phone, your reward card will be on the way. Click here or call our reward center at 800-233-5915 for more information. Digital cards arrive within 2-3 weeks, 5 weeks for physical cards. Happy spending!

Reward Card

Here are a few tips to make sure you have as much fun spending your rewards as we have giving them. See the instructions below for each type of reward card.

Remember: It’s important to know your reward card balance. If your purchase is more than your card balance, you’ll need to pay the difference first with another form of payment and then use your reward card to pay the remainder.

Want to use your card to pay your TXU Energy bill? Sign into MyAccount or call 1-800-818-6132 to use our automated voice system. 

Call 1-888-507-7333 to activate your card.

  • Check your balance online or call 1-888-507-7333.
  • Use your card as credit or debit (PIN required).

image of a txu energy cash back loyalty reward card

What is the Cash Back Loyalty Reward Card, and how often do I get a new card?

You’re on a plan that includes a cash back reward. As long as your account is current on a qualifying plan, you’ll get a prepaid card at the beginning of the year based on the amount of electricity you purchased during the previous year. If you don’t receive your card by the end of February, call 888-507-7333.

Your reward is based on the percentage of the electricity you purchased (excluding tax) during the previous year on your cash back plan. The percentage of your reward is printed on the mailer that came with the card

You will be prompted to select and retain a PIN when you activate the card. However, you may select “Credit” or “Debit” when making purchases. If you select Credit, you’ll be asked for your signature. If you select Debit, you’ll be asked to enter your PIN.

Where can I use my Cash Back Loyalty Reward Card?

Your Mastercard prepaid card is accepted anywhere Mastercard is accepted. Your card can be used only up to the balance on your reward card. You can check your balance by calling the phone number on the back of the card. If your purchase amount is greater than the balance on your card, you’ll need to use the reward card first then use another form of payment to pay the difference.

Check your Balance

You’ll want to know the balance on your card, then call us at 800-242-9113 or visit us to pay your bill. But please don’t mail the card as payment!