truist.com/payments : Homeowner payments through Truist Association Services

truist.com/payments : Homeowner payments through Truist Association Services

A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you’ll need to activate it first.

You can open your new account any way you want—with a couple of exceptions.

How do I enroll in Association Pay (ACH)?

A. Homeowners can enroll online at Truist.com home page, Personal tab, and selecting Association Online Payment from the Log in to another account drop down menu, or by clicking the Pay now or enroll link at Truist.com/Payments.

Enroll online through the 25th of the month to be effective for the next debit month. Paper authorizations must be received by the 20th of the month to be effective for the next debit month. If the 20th falls on a weekend or holiday, the deadline is the last business day prior to the 20th.

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Pay now online

To make a one-time payment today, use the Truist Online Payment System by selecting the Pay now or enroll button below. Your homeowners association must be enrolled in our online payment service. (If your association isn’t enrolled, you’ll receive a pop-up message when you enter your payment information.)

Pay Now or Enroll

Pay by card

Pay by debit or credit card with your Visa®, MasterCard®, American Express® or Discover® card

Pay by eCheck

Pay by eCheck with a one-time electronic funds transfer by ACH debit from your checking or savings account from any U.S. financial institution. No convenience fee is charged for payments made by eCheck.

Pay automatically with Association Pay (ACH).

HOMEOWNER PAYMENT OPTIONS

With Truist Association Pay (ACH), you can have recurring payments debited directly from your checking or savings account held at any U.S. financial institution.

Here’s how to get started:

  • Enroll online in Truist Association Pay (ACH) by selecting the Pay now or enroll button. Your homeowners association must be enrolled in our Online Payment System.
  • Enroll by mail or fax by completing the Association Pay enrollment form in your coupon book or billing statement

What information must I provide to make my payment using an online bill pay provider?

A. You need to provide your bill pay account number and your unit or serial number. Reference your existing payment coupon or statement for the required information. A sample is provided on the main menu screen on the Truist Online Payment System. In most instances, payments received from a bill pay service are not processed on the same day that funds are debited from your account.

Depending upon the method of payment and delivery used by your bill pay provider, payments may take up to five business days or more to be posted to your association’s account. When using a bill pay service it is advisable to schedule your payment for a date well in advance of the due date.

Activate your Debit Card Online

Activate your Truist Card today. Please provide the information below to get started

1. Click Here to go to the Activation Page.

2. Please enter your Card Number on the Page.

3. Then enter the Expiration Date like month and year written on the card.

4. Now enter the Security Code and Zip Code on the page.

5. Lastly enter the SSN or TIN.

6. Now click the Activate Button on the page.

The Card will be ACTIVATED in due time.

Truist Card

Truist Online Savings accounts can only be opened online.

Truist CDs can only be opened at a branch.

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.

Open a checking account

Open a savings account

Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.

Visit a branch

Phone: Call at 844-4TRUIST (844-487-8487). Truist are available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.

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