A 502 Bad Gateway error when using Trakt typically means that somewhere between your request and Trakt’s servers, there was a failure in communication (a gateway or proxy server didn’t get a valid response).
Here are some steps you can try to troubleshoot and work around it:
🛠️ Troubleshooting Steps
Check Trakt’s status / see if it’s down for everyone
Look up “Trakt status” or check their API status page (if available).
Check community forums or social media — many users report 502 errors, which often are server-side.
For example, users have reported the site and app being down with “Network Error Code 502.”
Clear cache / restart app / re-login
On your device, clear the app cache or browser cache (if using web).
Log out of Trakt, then log back in.
Restart the app or browser.
Try a different network or device
Sometimes the gateway between your ISP and Trakt might be having issues. Switch to mobile data or another Wi-Fi.
Try on a different device (phone, tablet, PC).
Wait and retry
If the problem is on Trakt’s side (often the case with repeated 502s), it may be resolved by their engineers.
Wait a few minutes or hours and try again.
Check for recent maintenance or API changes
The error might be caused by Trakt doing internal maintenance or updates.
Users have reported increased 502s around times of maintenance.
Report the issue / contact support
If it persists for a long time, raise a support ticket with Trakt.
Include details: what action you were doing, timestamp, device/platform, logs/screenshots.
Also Read : Internal Error 0x06 System Error Steam Fix
🔍 Useful Trakt API Endpoints to Check
Endpoint | Purpose / What It Returns | HTTP Method | Notes |
|---|---|---|---|
/health-check | Basic health / status of the API | GET | Good first test to see if the API server is alive. |
/users/settings | Returns the authenticated user’s settings | GET | Requires a valid OAuth token. |
/search/show?query=… | Search for shows by name | GET | Public endpoint. |
/shows/:id | Show summary / details | GET | Substitute :id with a valid Trakt show ID. |
/movies/:id | Movie details | GET | Substitute :id with a valid Trakt movie ID. |
/search/tmdb/:id | Look up by TMDb identifier | GET | Public endpoint for cross-service lookup. |
🛠 How to Test
Use a tool like
curl, Postman, or any HTTP client to hit those endpoints.Make sure to include the required headers:
trakt-api-key: your application’s client IDtrakt-api-version:2For user-level endpoints,
Authorization: Bearer <access_token>is neede
Example using curl:
If you get a 502 Bad Gateway (or another 5xx error) in response to /health-check, it strongly suggests the Trakt API infrastructure is having issues, not just your app.
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