Tradovate Issues Today | Tradovate Not Working

As on February 4, 2026, both Tradovate and NinjaTrader report their systems are Operational.

Current Status Overview

Service	Official Status	Recent Notes
Tradovate Web/Mobile	🟢 Up	Mostly stable; some “stuck histogram” reports.
NinjaTrader Desktop	🟢 Up	Occasional “A task was cancelled” login errors.
CME Market Data	🟡 Restricted	New Restriction: Data access recently blocked for several countries (Cuba, Iran, North Korea, Syria).
Prop Firm Connectors	🔴 Issues	Users of Apex and Take Profit Trader reported data freezes and unacknowledged support tickets this week.

If your platform isn’t loading or you can’t see price action, check these specific fixes for today:

Clock Synchronization (The #1 Fix):
If the login button is unresponsive or the Captcha fails, your PC clock likely drifted.
- Right-click your Windows clock -> Adjust date/time -> Click Sync now.
The “Task Cancelled” Error (NinjaTrader):
This usually means the login server is timing out. Restart your router and then the platform. If it persists, ensure Multi-Provider Mode is enabled in Tools > Options > General to allow a fresh connection setup.
Restricted Country Check:
Tradovate recently updated their CME data access list. If you are in a restricted region, your data may be cut off. Apex Trader Funding has noted they are manually reinstating data for users in non-sanctioned countries who were accidentally caught in the sweep.
Prop Firm Specific Issues:
If you are trading an evaluation account, the Tradovate “core” might be fine, but the firm’s specific routing might be down. Check your prop firm’s dashboard directly for “Maintenance” notices.

Tradovate Support: 1 (844) 283-3100
NinjaTrader Support: Submit a Ticket here
Emergency Trade Desk: If you have an open position you cannot close, call the Tradovate desk immediately at (312) 283-3100.