Traces Login Error | Why is Traces Login Not Working

To fix a TRACES login error, try waiting, resetting your password, or contacting their support if it’s a general login issue. For e-Signer connection errors, you likely need to install the latest version of e-Signer, ensure your browser’s Java security settings allow 127.0.0.1:1565, clear your browser cache, and run e-Signer as an administrator.

🔍 TRACES – TDS Reconciliation Analysis and Correction Enabling System (India)

Used by taxpayers, deductors, and TDS filers in India: https://www.tdscpc.gov.in

If you’re referring to this, here’s how to resolve TRACES login errors.

🔐 Common TRACES Login Errors & Fixes

❌ 1. Invalid User ID or Password

• Double-check your User ID (usually TAN for deductors)

• Ensure you’re using the correct case-sensitive password

• Try resetting password if unsure

🔗 Reset Password – TRACES

🚫 2. Account Locked

• Happens after multiple failed login attempts

• Wait 24 hours, or

• Use the “Forgot Password” option to reset and unlock

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🌐 3. Site Not Loading or Showing Certificate Errors

• Use Internet Explorer (IE) or Edge in IE Mode

• TRACES doesn’t fully support Chrome/Firefox for some functions

• Ensure Java is installed and enabled (for certificate users)

📜 4. Digital Signature Certificate (DSC) Errors

If you’re logging in with a DSC and it fails:

• Install the EM Bridge from TRACES site

• Make sure the certificate is valid and connected

• Try switching to Java-enabled browsers like older IE

🧹 5. Clear Browser Cache & Cookies

Outdated sessions or cached data can cause login issues.

On Chrome/Edge:

• Ctrl + Shift + Delete → Clear cache/cookies → Restart browser

⚙️ 6. Try a Different Browser or PC

• If one browser fails, try:

  • Edge (with IE Mode)

  • Internet Explorer (if available)

  • Firefox (some features may be limited)

🔧 7. Check Internet Settings

• TRACES requires certain security settings:

  • Enable TLS 1.2 in browser settings

  • Ensure JavaScript is enabled

📩 Still Not Working?

If all else fails:

📞 Contact TRACES Help Desk

• Toll-Free: 1800-103-0344

• Email: contactus@tdscpc.gov.in

• Provide your TAN/PAN, error screenshot, and time of error

✅ Quick Checklist to Fix TRACES Login Issues