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To complete the Activation, you will need to:

1. Enter your NEW phone’s SIM card number.
2. Enter the phone number of the device you are transferring.
3. Provide a few account details about your current service provider to approve the number transfer. This may include:

• You Account Number
• Your Password or PIN
• Your contact information, as it is registered with your current service provider

4. Enter your Service Plan PIN (or purchase one, if you are using a debit card, credit card, or bank account).
5. Create a Total Wireless account. If you already have one, you will need to log in.
6. Setup your phone.

Activate your Hotspot

Enter your device’s IMEI/MEID/serial number:

You can find the IMEI/MEID/serial number on the red activation card that came with the device. For more information on how to find the serial number on your device, select the help icon below (the bubble with the question mark).

Where can I find this information?

• iPhone: Go to “Settings” > “General” > “About.”
• iPhone X and above: Go to “Settings” > “General” > “About.” Look for your Primary IMEI.
• Android: Go to “Settings” [or “Settings” > “System”] > “About device” [or “About phone”] > “Status.” (On some models, select “IMEI information” from the Status menu.)
• Basicphone: Go to “Menu” > “Prepaid” > “Serial Number.”
• Hotspot: You can find the Serial Number printed on a label located on the outside of the device or inside the battery compartment.

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