The “Error Code 3.0” in Star Wars: Galaxy of Heroes is a persistent login and connection issue that prevents players from accessing the game. It is a well-documented bug, primarily affecting players on Android and iOS devices.
The error message often suggests a poor internet connection, but the root cause is usually a problem on the server side related to account authentication or a specific game purchase.
Step-by-Step Fix Guide
Here’s a consolidated list of steps backed by community reports and official guidance:
1. Check & Reset Your Internet Connection
Ensure you’re on stable Wi-Fi, not mobile data or an unstable network.
Restart your router or modem completely (power off, wait 60 seconds, then power on).
2. Sign Out and Sign Back In
Log out of your Game Center (iOS), Google Play (Android), or EA account, then log back in.
3. Clear App Cache
On Android: Go to Settings → Apps → SWGOH → Storage → Clear Cache.
On iOS: In Settings → SWGOH, enable “Reset cache on next start”, then launch the app.
4. Reinstall the Game
Uninstall SWGOH completely.
Reboot your device.
Reinstall the app from the App Store or Google Play and try again.
5. Last Resort: Contact Support
If the error persists after these steps, reach out to EA Support or visit the official SWGOH forums for assistance.
Also Read : EA App Error Code EC 10005
Player Insights from Reddit
“Changing EA account password worked. At least this time.”
— u/Login_rejected
Some players found success by resetting their EA account password, which helped clear the error.
Quick Troubleshooting Summary
| Fix | Description |
|---|---|
| Restart Internet | Reset router/modem and ensure stable connection |
| Log Out/In | Re-sign into Game Center or EA account |
| Clear Cache | Remove cached data from app settings |
| Reinstall App | Uninstall, reboot, and reinstall the game |
| Reset EA Password | Update your EA account password |
| Contact EA Support | If all else fails, escalate the issue |
Contact Customer Support: If all else fails, this error often requires intervention from Capital Games or EA support. You may need to create a ticket and provide your Ally Code (if you can access it) or any other relevant account information. Support staff can often fix the issue by manually unblocking your account on their end.
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