Straight Talk Customer Service : Straight Talk Activate Login
Straight Talk, Inc.
Attention: Executive Resolution Department
9700 NW 112 Avenue
Miami, FL 33178
Straight Talk, Inc.
SELF-SERVICE IS RIGHT AT YOUR FINGERTIPS.
Logon to activate a new Straight Talk device, reactivate an old Straight Talk account, move a phone from one Straight Talk account to another, or transfer a phone number from another provider to Straight Talk
Straight Talk has only been in operation for less than five years, but they have quickly become one of the largest players in the cell phone plan market thanks to their mission: “Providing the best experience at an amazing price.” Straight Talk is most well known for their no contract cell phone plans, with “all inclusive” plans with no contract that are under $50 a month. Straight Talk’s lineup of phones includes the latest devices like the iPhone 5S, iPhone 5C, and iPhone 6
- Straight Talk’s “All You Need” Plan offers 1500 minutes, unlimited texts, and 100 MB of data each month
- TracFone (Straight Talk’s parent company) has over 25 million customers, and is the largest no contract cell phone company in America
How do I Activate my Straight Talk phone?
To Activate your new Straight Talk phone online, you simply need to go to www.straighttalk.com/Activate. You may also Activate your New Straight Talk phone by calling our Customer Care Center at 1-877-430-CELL (2355) from another phone.
How long does it take to get my service Active?
Your phone should be active within minutes; however the activation process may take up to one hour.
Your transfer of a Straight Talk Number when upgrading to a New Straight Talk phone may take up to 24 hours.
Your transfer of a Phone Number from your current wireless carrier to a New Straight Talk may take up to 7 days and in the case of landline numbers, transfers may take up to 30 days.
How do I know if my Straight Talk phone is Activated and ready to use?
If your are able to make and receive calls, your Straight Talk phone is active.Keep in mind that upon completing the activation steps either through our website at www.straighttalk.com/Activate or through our Customer Care Center at 1-877-430-CELL (1-877-430-2355), you will be asked to place a test call to confirm that activation was successful.
How do I Activate my Straight Talk phone with a telephone number issued by another company?
You may transfer your telephone number from another company to Straight Talk. To port in your existing telephone number to your Straight Talk phone, the number you are porting must be active with your current service provider.
You need to request Straight Talk to port in your number, Straight Talk will process your request in your behalf. In order to request the transfer and initiate the activation process please go to www.straighttalk.com/Activate, and select the radio button option “Activate my phone with a number transferred from another company.”
The transferring of your number to a new Straight Talk might take a few hours; however, if there are any delays from your current wireless carrier, the transfer process could take up to 7 days and in the case of landline numbers, transfers may take up to 30 days.
Your new Straight Talk will be ready to complete activation when your old phone stops working.
For customers who have decided to find out what all the hype is about, activating a Straight Talk device couldn’t be easier. When activating, Straight Talk customer have the option to activate a whole new line, to reactivate an old Straight Talk line, to transfer an existing Straight Talk phone to another account, or to activate Straight Talk with a number from another company. To move a number from another provider to Straight Talk, the customer will need the account number with the other provider, plus the contact information that is registered with that provider.
Offered exclusively through Wal-Mart, Straight Talk is under the umbrella of TracFone. TracFone has 80,000 locations across the United States, and is a part of the largest telecommunications company in Mexico, América Móvil. TracFone was founded in 1996 and has a revenue of almost $10 billion a year.
Looking to contact Straight Talk? Please dial 1-877-430-CELL (2355) to speak with a customer care agent.