To fix matchmaking errors reported on status.epicgames.com, such as those affecting Fortnite, users should first check Epic Games’ server status for ongoing maintenance or downtime.
If the servers are operational, most issues can be resolved locally using several methods.
Recommended Steps
Check Server Status: Visit status.epicgames.com to confirm if matchmaking services are working. If there is downtime, wait for Epic Games to finish updates or resolve outages.
Change Matchmaking Region: In the game settings, change your matchmaking region to another available server. This often helps if a regional server is overloaded or undergoing maintenance, though it may increase your ping.
Restart Devices and Network: Turn off your Wi-Fi router for at least 30 seconds. Restart your PC, console, or mobile device, and reopen Fortnite or your Epic Games Launcher. This fixes many local network hiccups.
Verify Game Files: On PC, use the Epic Games Launcher’s “Verify” feature under Fortnite’s options to check for and repair corrupted files. On consoles, check for pending updates or reinstall the game if necessary.
Clear Cache and Sync Date/Time: Clear your system’s cache and ensure your device’s date/time settings are synced automatically, as mismatches can cause authentication errors with Epic’s servers.
Switch Game Modes: If you encounter matchmaking errors in specific game modes, try entering a different mode and switch back; this workaround sometimes bypasses persistent issues.
Try Public DNS: Changing your DNS to a public address (like Google’s 8.8.8.8 and 8.8.4.4) may help resolve connection issues and improve server communication.
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Persistent Problems
If these steps don’t resolve your issue and matchmaking errors persist for days (such as in Save the World missions), Epic Games recommends reporting the bug directly through their support channels for investigation.
Matchmaking errors are most often caused by server-side maintenance, network disruptions, corrupted update files, or device sync problems. Following these troubleshooting steps usually ensures you’re ready to reconnect once services resume or local issues are resolved.
Check current Epic Games server status and known outages
Epic Games is currently experiencing an outage, according to real-time status monitoring services. Users might face issues with logging in, matchmaking, or accessing services across their titles.
Where to Check Live Server Status
Visit the official Epic Games Public Status page (status.epicgames.com) for the most current, direct updates on server performance and ongoing incidents.
Third-party aggregators like IncidentHub, StatusGator, IsDown, and DownForEveryoneOrJustMe also monitor Epic Games’ server health and outage history and confirm outages or degradations as they happen.
Recent Outages and Affected Services
Known outages today affect core Epic Online Services and matchmaking components, resulting in service degradation or downtime for some players.
If you are unable to connect or play, these outages are likely the cause, and further details should be available on the official status page.
Checking these sources ensures you stay informed about Epic Games’ server status, ongoing maintenance, and current outages.
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