Activate Card and Login Activate Card and Login

If you’re a State of Illinois retiree and have an Aetna Medicare Advantage Prescription Drug (MAPD) PPO Plan, here’s how you can activate it:

1. Check Your Mail:

    • Aetna will send you plan information via mail. Keep an eye out for it.
    • Representatives are also available to answer your questions at 1-855-223-4807 (TTY: 711), Monday–Friday, 8 AM–8 PM CT.
  1. Download the Aetna Health App:

    • To manage your plan conveniently, download the Aetna Health app to your mobile device.
    • Text “AETNA” to 90156 for a download link (data and messaging rates may apply) .
  2. Explore Your Benefits:

    • With Aetna Medicare Advantage, you have access to:
      • MDLIVE: Virtual mental health visits by phone or video chat with Board Certified therapists or psychiatrists.
      • Healthy at Home: Join webcasts to maintain a healthy lifestyle at no extra cost.
      • Telehealth: Get nonurgent virtual care on your phone or mobile app.
      • Gym & Fitness Benefits: Stay active and improve your health.
      • Ask a Nurse 24/7: Get answers from a registered nurse anytime.
      • Healthy Home Visits: Receive care from licensed professionals at home.
      • Added Benefits & Wellness: Learn about your plan’s benefits and stay healthier .
  3. Log In to Your Aetna Medicare Account:

    • Visit the Aetna Medicare Log In page.
    • Log in to manage claims, view plan details, and more .

Remember, Aetna is here to help you get the most from your Medicare coverage. If you have any questions, feel free to reach out! 😊

Your new medical and prescription drug plan will be the Aetna Medicare Advantage Prescription Drug (MAPD) PPO Plan. Please check back mid-October for updates. And watch your mail for more plan information coming from Aetna over the next several weeks.

In the meantime, our representatives are available to answer your questions. They can reached at 1-855-223-4807 (TTY: 711), Monday–Friday, 8 AM–8 PM CT.

A suite of benefits just for State of Illinois retirees. Thank you for choosing Aetna® for your Medicare coverage.

Once you’re enrolled, here’s what’s next

When you enroll in an Aetna® Medicare plan, here’s what you can expect. We’ll mail you:

  • A letter saying you’re a member of our plan
  • Your Aetna member ID card
  • A new member Journey Handbook with helpful tools, cost-saving resources and important tips

Read your plan documents to learn more about your plan and how it works. The Evidence of Coverage and the formulary (list of covered drugs) will tell you exactly what’s covered and your out-of-pocket costs.

Aetna is committed to providing with the best possible customer experience. Aetna value you and are looking forward to helping you improve your health and well-being, one healthy day at a time.

Log in

You can print your ID card from your secure Aetna member website.

You can also display a digital copy of your Aetna ID card through the Aetna Health app.

Find what you need — wherever, whenever — with Aetna Health app. Download the app from your app store, or text AETNA to 90156 for a link.

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