The Error Code A20 on Stan (the Australian streaming service) usually indicates a network or license acquisition issue. Turn off your streaming device, TV, and modem/router.
Here’s how to resolve it:
🚦 Quick Fixes for Error Code A20
Power-cycle everything
Turn off your streaming device, TV, and modem/router.
Wait ~30 seconds.
Power them back on, then reopen the Stan app
Clear the Stan app cache (if your device supports it)
Android/iOS/tablet: Settings → Apps → Stan → Storage & Cache → Clear Cache / Clear Data
Some TVs or consoles also allow clearing an app cache this way
Check your internet speed
On your device, open browser and visit speed.stan.com.au
Run the test and ensure you’re meeting Stan’s minimum requirements
Update TV or streaming device software
Ensure both your device OS/firmware and the Stan app are fully updated.
Try gaming-safe mode or reinstalling Stan
On Android TV or Firestick: enable Streaming Safe Mode in settings
If issue persists, uninstall the Stan app and reinstall it.
📺 Device-Specific Tips
Mobile / Tablet: Reboot device; if still happening, uninstall and reinstall Stan
PC / Mac: Clear browser cache (History, Cookies, Cached Files), restart your system and modem.
Chromecast: Restart both the Chromecast and your router, then try casting again.
Also Read : Error 88 Rocket League | Common Fixes that Work
🏷️ Why It Happens
Minor connection hiccup between your device and Stan’s servers.
Possible corrupted app cache or data.
Suboptimal internet speed or stability.
Outdated device/app software.
Also occasionally triggered when retrieving your streaming license.
✅ What to Try Next
After basic steps, test by playing another show or restarting the device.
If only one show fails, the issue might lie with that title — and contacting Stan support is a good next step.
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