SRD Status Check | How to Check Your SRD Status

SRD status check is checking the status of your Social Relief of Distress (SRD) Grant in South Africa. Visit: srd.sassa.gov.za/sc19/status or Send your query to 082 046 8553.

Here’s an overview of what that means and how you can go about it:


What Is SRD?

The Social Relief of Distress (SRD) grant, also known as the SRD R370 grant (increased from R350), is government assistance provided to unemployed South Africans facing financial hardship. It’s subject to eligibility checks such as income thresholds, lack of UIF/NSFAS benefits, and identity verification.


How to Check Your SRD Status

You can check your SRD grant application or payment status through several reliable channels:

  1. Official SASSA Website

    • Visit: srd.sassa.gov.za/sc19/status-You’ll need your ID number and the mobile phone number used during your application.

  2. WhatsApp

    • Send your query to 082 046 8553 (or 0600 123 456 in some cases) and follow prompts to get a status update

  3. USSD Code

    • Dial 120*69277# or 120*3210#, then follow the instructions to check your application and payment status.

  4. Phone (Call Center)

    • Call 0800 60 10 11 for assistance with checking your status or with appeals.

  5. Moya App or SASSA App

    • Both apps support checking your SRD status without using mobile data via a simplified interface.

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What Your Status Might Indicate

Here’s a breakdown of the common statuses you might see:

Status MessageWhat It Means
Application CompleteYour application was received and is now in the system for monthly eligibility assessment.
PendingYour application is under review—verification is in process.
ApprovedYou’ve passed eligibility checks. Next comes assignment of a payment date.
Payday Null (Approved but no date)You’re approved but haven’t been assigned a payment date yet.
Declined / Status DeclinedYour application was not approved—common reasons include income over threshold, UIF, or incorrect data.
Self‑Exclusion Response FoundIndicates you’re ineligible—often due to income or other grants.
ReferredYour application is sent for further verification—often a good indicator, with a high chance of approval.
Identity Verification FailedYour details didn’t match DHA records—recheck your ID details.
Period Pending / Period ApprovedPayment for this specific month is under review or has been approved.

What You Can Do Next

  • If Approved:

    • Wait for a payment date (payday) to appear. Fund disbursement can take a few days after payday.

  • If Pending:

    • Simply keep checking periodically. Monthly reviews are now done automatically since April 2024.

  • If Declined:

    • You can appeal the decision within 30 days via srd.sassa.gov.za/appeals.

  • If Identity or Bank Details Are Incorrect:

    • Update your data using the official portal or visit a local SASSA office if needed.


Summary

  • SRD refers to the Social Relief of Distress Grant (R370).

  • Use official resources (website, WhatsApp, USSD, app, or call) to check status.

  • Review your current status and act—whether that’s waiting, approving, or appealing.

  • Ensure your personal and banking information is accurate to avoid delays.

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