: Southwest Wifi Login | Get Connected : Southwest Wifi Login | Get Connected

Rapid Rewards Members can access their account status 24 hours a day online at or through the Southwest mobile app. Simply enter your account number and password to view your account, book reward and Companion travel, view upcoming trip, set your personal preferences and more.

Members can also access the Rapid Rewards automated voice response system by calling 1-800-445-5764 for general account information

How do I log in to my account on

Access your Rapid Rewards account from the homepage by selecting Log In at the top of the page. Enter your username or Rapid Rewards account number and password.

https // Login

Step 1

Head to your Settings. Switch your device to Airplane Mode, then turn your WiFi on.

Step 2

Choose SouthwestWiFi from your WiFi network list. A new page will appear with a link to or with an option to copy the URL. Click on the link or copy it into your browser.

Step 3

If the Inflight Entertainment Portal doesn’t load automatically, type into the address bar.

Step 4

Sit back, relax, and enjoy Inflight Entertainment & Connectivity!!!

Using our Inflight Internet is fast and easy.

Go online to check email, read the news, or plan your next adventure for just $8 all day, per device. Inflight Internet is free for our A-List Preferred Members.


Onboard sips & snacks

Complimentary snacks and non-alcoholic drinks are available on flights over 250 miles, with additional snacks available to and from Hawaii.

For a touchless experience, the drink menu is available on the Inflight WiFi Portal. To maintain mask compliance, simply zoom in on your drink choice and show the image to your Flight Attendant when it’s time to order.

How do I change my name on my Rapid Rewards account?

If you need to fix a spelling mistake on your Rapid Rewards account, please contact @ But if you changed your name legally, send us a copy of one of the following:

  • Marriage license
  • Divorce decree
  • An old government-issued photo ID plus a new government-issued photo ID

This information should also be included with your documentation:

  • Name
  • Address
  • Phone number
  • Rapid Rewards account number

Send the documents by email or by mail: Southwest Airlines Rapid Rewards, P.O. Box 36657, Dallas, Texas 75235.

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