Solved : Call of Duty Stuck on Checking for Update PS5

Solution : If Call of Duty players on PS5 get stuck on the “Checking for Update” screen, then completely close Call of Duty (don’t just put the PS5 into Rest Mode).

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It’s a common and frustrating issue for Call of Duty players on PS5 to get stuck on the “Checking for Update” screen. This usually points to a problem with your console’s ability to connect to the game’s update servers, often due to network issues or corrupted local data.

Here’s a comprehensive guide to troubleshoot and fix this problem:

1. Basic Troubleshooting (Always Start Here):

• Restart the Game:

  • Completely close Call of Duty (don’t just put the PS5 into Rest Mode).
  • From the PS5 home screen, highlight the game, press the Options button, and select “Close Game.”
  • Wait a few seconds, then restart the game. This often resolves minor glitches.

• Restart Your PS5:

  • Turn off your PS5 completely (not just Rest Mode).
  • Unplug it from the power outlet for 30 seconds to a minute.
  • Plug it back in and power it on. This clears the system cache.

• Restart Your Router/Modem:

  • Unplug your internet router and modem from power for 30 seconds to a minute.
  • Plug them back in and wait for all the indicator lights to stabilize before trying to launch the game again. This refreshes your network connection.

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2. Network-Specific Solutions:

• Test Your Internet Connection on PS5:

  • Go to PS5 Settings > Network > Connection Status > Test Internet Connection.
  • Check your download/upload speeds, and most importantly, your NAT Type. A NAT Type 3 (Strict) can cause connection issues.

• Change DNS Settings (Highly Recommended):

  • This is one of the most effective fixes for many Call of Duty network issues.
  • Go to PS5 Settings > Network > Settings > Set Up Internet Connection.
  • Select your Wi-Fi network or LAN cable.
  • Press the Options button on your controller and choose Advanced Settings.
  • Under DNS Settings, change it from “Automatic” to “Manual”.
  • Enter the following:
    • Primary DNS: 8.8.8.8 (Google DNS)
    • Secondary DNS: 8.8.4.4 (Google DNS)
    • Alternatively, you can try Cloudflare DNS:
      • Primary DNS: 1.1.1.1
      • Secondary DNS: 1.0.0.1
  • Leave other settings (IP Address, DHCP Host Name, Proxy Server) as Automatic or Do Not Use.
  • MTU Settings: Try setting this to Manual and inputting 1472 or 1450 if the DNS change alone doesn’t work. Otherwise, leave it as Automatic.
  • Select OK or Next to save the changes.
  • Restart your PS5 after changing DNS.

• Use a Wired Connection (Ethernet):

  • If you’re on Wi-Fi, switch to a wired Ethernet connection if possible. This provides a more stable and faster connection, reducing the chances of connection drops during updates.

• Temporarily Use a Mobile Hotspot:

  • Some users report success by temporarily connecting their PS5 to their phone’s mobile hotspot.
  • Connect your PS5 to your mobile hotspot.
  • Launch Call of Duty and let it get past the “Checking for Update” screen.
  • Once it’s in the main menu, you can try switching back to your regular home internet connection on the PS5.

3. Game-Specific / PS5 System Solutions:

• Restore Licenses: This can sometimes resolve issues with game content not being recognized correctly.
  • Go to PS5 Settings > Users and Accounts > Other > Restore Licenses.
• Check for PS5 System Software Updates: Ensure your PS5 firmware is up to date.
  • Go to PS5 Settings > System > System Software > System Software Update and Settings.
• Clear PS5 Cache (Manual Method):
  • Completely turn off your PS5 (not Rest Mode).
  • Unplug the power cable from the back of the PS5.
  • Wait for at least 5 minutes.
  • Plug the power cable back in and turn on the PS5.
• Delete and Reinstall the Game (Last Resort): If nothing else works, your game installation might be corrupted.
  • Highlight Call of Duty on your PS5 home screen.
  • Press the Options button and select “Delete.”
  • Once deleted, re-download and reinstall the game from your Game Library. This can take a long time due to the game’s size.

4. Check Server Status:

• Before going through extensive troubleshooting, always check the official Activision Support or Call of Duty social media channels (like Twitter/X) for any known server outages or maintenance. If the servers are down, you’ll just have to wait for them to come back online.

By systematically working through these solutions, you should be able to get your Call of Duty game past the “Checking for Update” screen on your PS5.