sling.com/help 21-51 | How to fix it

The Sling TV Error Code 21-51 typically occurs after making a programming change or when you attempt to record a show, and it is usually related to a temporary conflict with your subscription authorization or device data.

đź§° Common causes

  • Your device lost connection with Sling’s servers (network/‑internet issue).

  • The Sling app is outdated or has corrupted data/cache.

  • Temporary server‑side or streaming service disruption. Reddit users often report this error during outages.

  • On some devices (e.g., Roku, Fire TV), app glitches or the device’s firmware can trigger it.

Also Read : Why is My Sling TV Not Working


đź”§ How to fix it

You can try these troubleshooting steps (in roughly this order):

  1. Restart the streaming device (TV / Roku / Fire TV / etc.).

  2. Check your internet connection—try another device/browser to ensure connectivity.

  3. Update the Sling app to the latest version.

  4. Delete/uninstall the Sling app, then reinstall it (clears corrupted app data).

  5. Restart your modem/router to refresh your network.

  6. If on WiFi, consider switching to a wired connection (if possible) or try another WiFi band (2.4GHz vs 5GHz) — some users have improvement.

  7. Check for any known service issues on Sling’s “Known Issues” status page.

  8. If it still persists, contact Sling Support (chat/live).

    As one user described:
    “Getting a 21‑51 error… I restarted everything, uninstalled, reinstalled still getting error on football, baseball, and hockey games.”

If the issue persists after these steps, you may need to use the Chat icon on the Sling TV help page to speak with a representative, as the issue may be related to your specific account or recent subscription changes.

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