The “unable to connect” issue in Skate as of September 17, 2025 is mainly due to server instability following the Early Access launch on September 16, 2025.
The high number of players trying to access the servers caused overcrowding, resulting in long login queues, intermittent connection failures, and maintenance messages.
🚫 Why You’re Getting “Unable to Connect”
This error usually means the game can’t reach EA’s servers. That could be because of:
🛠️ EA servers being down
🔐 Account linking issues (especially if your EA account isn’t properly connected to Steam, Xbox, PlayStation, etc.)
🌐 Network issues (weak Wi-Fi, firewall, or DNS problems)
🧩 Outdated client or broken install
🧼 Corrupt cache or conflicting game versions (like the old Skate. Closed Playtest version being reinstalled)
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✅ Fixes to Try
1. 🔗 Check EA Account Linking
Visit https://myaccount.ea.com
Go to Connections
Make sure your platform (Steam, Xbox, PlayStation) is correctly linked
If you see an old or incorrect link, unlink and relink it
Many players have reported this alone solved their “Unable to Connect” issue after reinstalling or switching platforms.
2. 🚫 Uninstall Closed Playtest (Skate CPT)
If you previously had access to the Closed Playtest version, EA might have accidentally reinstalled it during updates.
Go to your launcher and check if “Skate CPT” is installed – if so, uninstall it.
Keep only the main Skate game installed.
3. 🌐 Check Internet + EA Server Status
Use https://isdown.app/status/ea or https://downdetector.com
Restart your modem/router
Try switching to mobile hotspot (just to test if your normal connection is the issue)
4. 🧼 Clear EA App / Steam Cache
For EA App:
Go to EA App settings → Help → “Clear Cache”
For Steam:
Go to Steam > Settings > Downloads > Clear Download Cache
5. 🔄 Reinstall the Game Cleanly
Fully uninstall the game
Make sure any residual folders are deleted (like
Documents\Skateor installation folder remnants)Reinstall to a different drive or folder (optional but sometimes helps)
6. 📲 Try Another Platform (if possible)
Some users have success switching from EA App → Steam, or vice versa.
7. ✉️ Contact EA Support (if all else fails)
If you’re still stuck:
Log in and submit a ticket or use live chat.
The server situation is improving but some hiccups are expected as the developers scale infrastructure and address bugs reported during early access.
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