service@paypal.com Email Scam | Stay Alert

Emails from service@paypal.com can be deceiving, and scammers often spoof this sender to make phishing attempts look legitimate. Here’s how to tell the difference and what to do if you spot one.

Why “service@paypal.com” Can Be Misleading

• Scammers can spoof legitimate email addresses, including PayPal’s official ones. That means even though “service@paypal.com” appears in the sender field, the email may not actually originate from PayPal.

• These fraudulent emails often contain phony invoices or payment requests from companies like Coinbase or Trust Wallet, aiming to trick you with urgency and familiarity.

Warning Signs to Watch For

• Generic Greetings: Real PayPal emails address you by your full name. Emails starting with “Hello, Customer” or “Dear Recipient” are suspicious.

• Unrequested or Unexpected Requests: If you didn’t initiate the action—like paying an invoice—be skeptical.

• Phony Phone Numbers or Links: Emails may include urgent-sounding caveats like “call this number immediately,” but these numbers often belong to scammers.

• Spoofed but Convincing: One Reddit user shared:

  “They’re using official Service@paypal.com email address. Scammers are inserting phony links to cancel large amounts of impending charges.”

What to Do If You Receive a Suspicious Email

1. Don’t click any links or call any numbers in the message.

2. Never enter your credentials on a forwarded link.

3. Log into PayPal directly (not via the email) to verify any claims.

4. Forward the suspicious email to phishing@paypal.com, without altering the subject line or copying the content.

5. Delete the email after reporting.

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Real Stories from Others

• One user reported receiving an invoice from a “Bitcoin Exchange”:

  “I almost clicked the link… customer service rep told me it’s fraudulent—scammers set up fake merchant accounts via PayPal.”

• Another shared getting emails to a non-associated address, featuring urgent scam language and spoofed sender addresses:

  “Very well constructed. If you do get these emails—go to your account separately and check… forward to phishing@paypal.com and delete it.”

• In a severe case, a 90-year-old man was tricked by an email that led to a fake support call, resulting in a massive financial loss.

Stay Alert

Extra Protection Tips

• Always type paypal.com directly into your browser; don’t follow in-email links.

• Enable two-factor authentication (2FA) to add an extra layer of security.

• Regularly review your PayPal activity for suspicious billing or transactions.

• If prompted unexpectedly, wait—scammers often use urgency as a tactic.

Bottom line: Even if it looks like it’s from service@paypal.com, proceed with caution. Always verify directly on PayPal’s official site and report suspicious emails to phishing@paypal.com to help protect yourself and others.