Scammers text people pretending to be ServiceOntario (or another government agency) saying you have a speed‑camera ticket, fine, or “outstanding fee” and try to make you click a link or pay immediately.
Below is a compact, no‑nonsense guide: how to spot it, what to do now, how to report it, and exact wording you can use.
How the scam works
You get an SMS saying something like: “ServiceOntario: You have an unpaid speed camera fine. Pay now: [short link]” or “Click here to view your ticket”.
The link goes to a fake payment page or asks for personal/banking info.
Sometimes they ask you to pay by Interac e‑Transfer, cryptocurrency, gift card, or by entering card details on a bogus site.
They may spoof the sender so it looks official.
How to spot a fake ServiceOntario / speed‑camera text
The message pressure‑tells you to pay immediately or face arrest.
It includes a shortened or suspicious domain (bit.ly, unusual subdomain, misspelled “serviceontario” like
service‑ontario.xyz).It asks for SIN, full banking login, one‑time SMS codes, or gift‑card codes.
You weren’t expecting a ticket or you don’t recognize the plate/time/location described.
Poor spelling/grammar or unusual formatting.
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What to do right away (if you receive one)
Don’t click any links.
Don’t reply or provide any codes, payment, or personal information.
Save the message (screenshot & keep the original SMS) for reporting.
Block the number on your phone.
Check your bank/credit cards if you clicked or entered info — contact your bank immediately to freeze or dispute charges.
If you entered account passwords, change those passwords now and enable 2FA.
How to verify a real ticket
Official Ontario government pages are on the
serviceontario.cadomain or municipal websites (e.g., city traffic/ticket pages).Real automated enforcement (speed camera) or parking tickets will usually arrive by mail with clear references to the municipality and an official payment portal — not a random SMS.
If unsure, go directly to the official site by typing the known address (e.g.,
https://www.serviceontario.ca) or call your municipality’s traffic/ticket office (find the number on the municipal website).
How to report the scam
Canadian Anti‑Fraud Centre — file a report online at:
antifraudcentre-centreantifraude.ca(their site has reporting forms and guidance).Forward the SMS to your carrier’s spam number (e.g., in Canada you can forward phishing SMS to 7726 (SPAM)) — this helps the carrier block and investigate.
Report to ServiceOntario / municipal police: use contact info on
serviceontario.caor your city’s website and tell them the message is impersonating them.File a police report if you lost money or gave personal info — this helps banks and credit bureaus investigate fraud.
What to do if you already paid or gave info
If you paid: contact your bank/credit card immediately — request a charge dispute or stop payment and tell them it was fraud. If you paid by Interac e‑Transfer, contact your bank; ask if the payment can be recalled.
If you gave SIN or identity info: consider a fraud alert or credit freeze with Equifax/TransUnion Canada and monitor your CRA account for suspicious activity.
If you shared passwords or 2FA codes: change passwords and revoke sessions; enable an authenticator app (not SMS) for critical accounts.
Document everything and include timestamps, screenshots, and the number/link used in your police and Anti‑Fraud Centre reports.
Sample text to send to your bank / police / ServiceOntario
Use this when reporting:
I received an SMS impersonating ServiceOntario claiming I have an unpaid speed‑camera fine and asking me to pay at [link]. I did / did not click the link. The sender number is [phone number], received at [date & time]. Please advise next steps.
Prevention tips going forward
Never pay fines or give sensitive info from a link in an unsolicited SMS — always use the official website or call the official number.
Bookmark your municipality’s ticket/payment page and use only that.
Use SMS spam filters, and report phishing texts right away (forward to 7726).
Use unique passwords and 2‑factor auth (prefer app tokens) for accounts with financial info.
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