Scentsy Pay Portal Login Activate
Scentsy will create your Scentsy, Inc., Pay Portal on your behalf 5 days after you sign up as a Scentsy consultant. You will receive an activation email at that time, containing both your Account ID number and a link you can click on to begin the activation process.
Scentsy will request a card on your behalf when your Scentsy Pay Portal is created if this option is available for your country.
How do I activate my prepaid card?
For card activation instructions, please see the Cardholder Agreement.
How do I log in to the Pay Portal?
- Enter your Username and Password on the login page.
- Click Sign In
If you’re unable to access your Pay Portal and are receiving an “Error 104” message, find your IP address and contact us for assistance.
In order to change any profile information registered to your Scentsy, Inc., Pay Portal, please contact Scentsy Customer Support directly at 1-877-855-0617
What are the benefits of using a prepaid card?
There are a number of benefits to using a prepaid card, including the ability to:
- Load your card instantly using your commission payments.
- Shop at any merchant bearing the Acceptance Mark displayed on your card front or back— in-store, online, or by phone (except for online gambling merchants). Please note that some merchants may have a policy to not accept prepaid cards. This is a merchant-specific policy.
- Withdraw cash at more than 1 million ATMs worldwide
View your card balance and statement online or from your mobile phone.
How can I view my prepaid card balance?
- Online: Log in to your Pay Portal
- Phone: Call the number listed on the back of your card and select the option to obtain the card balance.
- ATM: Consult an ATM (charges may apply. Please see your Cardholder Agreement).
What information needs to be verified?
Verification of person identified as the account holder:
- Government / National ID
- Passport
- Driver’s License
Information on the submitted documents must be current and clearly visible. Up to 2 pieces of identification may be required.
Verification of account holder’s address:
- Utility bill (e.g., gas, electric, water, cable, phone)
- Financial statement
- National ID
- Government issued documents (e.g., tax bills, balancing statements)
Full name, address, and document validity (dated within the last 12 months) must be clearly visible.
