If you are encountering the “SBIonline Request Failed with Status Code 500” error while trying to access SBI (State Bank of India) online services (net banking, mobile banking, etc.), this indicates that there’s an internal server error on the SBI servers, but it can also be related to issues on your device or network.
Why This Happens
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Server-side issues (SBI’s servers are temporarily down)
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Corrupted session or expired login
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Network problems (e.g., unstable internet or DNS issues)
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Cache or cookies issue (stored data interfering with login)
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Old app version or outdated browser
Also Read : acrord32.exe System Error Fix
Steps to Fix the SBIonline Request Failed – Status Code 500 Error
🧑💻 1. Check SBI Server Status
First, ensure the problem isn’t on SBI’s end:
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Visit SBI’s official website to check for announcements.
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Check social media or forums for news about server outages (SBI may post about downtime for maintenance).
📱 2. Clear Browser Cache & Cookies (if using browser)
If you are accessing SBI through a web browser (Chrome, Firefox, etc.):
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Clear Cache and cookies:
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Chrome: Go to Settings → Privacy and Security → Clear browsing data → Select “Cookies and other site data” and “Cached images and files”.
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Firefox: Go to Settings → Privacy & Security → Clear History → Check “Cookies” and “Cache” → Clear Now.
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Try logging in again.
📲 3. Reboot Your Device
Simple but often effective. Restart your device to clear temporary errors that might be causing issues.
🌐 4. Switch Network/Disable VPN
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Switch networks: Try using a different Wi-Fi network or switch to mobile data to rule out network problems.
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Disable VPN: If you’re using a VPN, turn it off temporarily. Some VPNs can cause issues with SBI’s servers.
🔄 5. Update App/Browser
If you’re using the SBI Mobile Banking App or SBI YONO, check if there’s an update available in the App Store or Play Store. An outdated version of the app can lead to errors.
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For browser: Update to the latest version of the browser.
💻 6. Use a Different Browser
Sometimes, specific browsers (or outdated versions) have issues with certain sites. Try using a different browser (e.g., Chrome, Firefox, Safari, Edge) to access SBI Online.
💾 7. Log Out & Log In Again
If you were previously logged into SBI online services, it might be a session issue:
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Log out of your SBI online account (if possible).
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Close the browser or app.
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Open it again and try logging in.
⚙️ 8. Disable Browser Extensions/Add-Ons
If you’re accessing SBI from a web browser, disable any ad blockers or browser extensions (like privacy tools) temporarily, as they could be interfering with the request.
🔄 9. Try the SBI YONO App or Website Later
If the error persists, it could just be a temporary server issue on SBI’s end. Wait a few minutes and try again later, or try using the SBI YONO app, which is generally more stable during heavy traffic times.
🔐 10. Check Firewall/Antivirus
If you have firewall software or antivirus running on your system, it might block access to SBI’s services. Temporarily disable them and try again.
🧑💼 11. Contact SBI Support
If none of the above works and you continue to face the error, it might be an account-specific issue, or it could be a prolonged server-side problem.
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Call SBI customer support at 1800 425 3800 or 1800 11 2211.
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Reach out to them on Twitter (@TheOfficialSBI).
Summary:
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Clear your browser’s cache/cookies or the app’s cache.
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Switch networks and disable VPN.
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Update the app or browser to the latest version.
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If the error persists, contact SBI customer support.
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